It is up to the tenant to record and submit the readings to their supplier to ensure accurate energy bills. bill, Energy bill No. I really regret switching and its only been a couple of days! It will take only 2 minutes to fill in. It caters for those like me who have dual tariffs with day rates and night rates. Get in touch with British Gas with for any number of queries. The inaccurate readings are attributed to the energy meters design, together with the increasing use of modern (often energy-efficient) switching devices. EDF - readings can be submitted up until 7 . The Company. You can change your cookie settings at any time. Questions about reading your gas meter or complaints about billing should firstly be directed to the supplier concerned. Copyright 2023 Apple Inc. All rights reserved. In addition to the time saved compared to reading your meters manually, remote meter reading helps you eliminate misreading errors, time consuming follow-ups and estimated calculations. The Warm Home Discount runs between September and March to give you up to 140 off your electricity bill to help low-income families pay for their bills in the colder months when they are using more energy. Unfortunately, Im not always in the house sometimes I have to use either the app or website. Smart Meter - no data in British Gas App since mid Feb. 14 March 2022 at 10:30AM in Energy. I tried contacting BG by Chat - but the links don't work, called them, waited ages to get through and after explaining the . How often you submit readings will also depend on how youve chosen to pay your bills. What's my Yes, smart meters are as accurate as traditional gas and electricity meters. British Gas has a number of different ways that you can submit a meter reading. If you have a traditional meter, it suggests submitting your meter reading on the app or online. these uncertain times. You live and learn. Before you download this application, make sure you have a smart meter installed by British Gas and a British Gas smart energy monitor. Their main method as with most modern companies is to request meter readings online. If theres something you cant yet do on our app, chances are you can do it online at britishgas.co.uk. Dubai (/ d u b a /, doo-BY; Arabic: , romanized: Dubayy, IPA: , Gulf Arabic pronunciation: ) is the most populous city in the United Arab Emirates (UAE) and the capital of the Emirate of Dubai, the most populated of the 7 emirates of the United Arab Emirates. You can submit your final meter reading online. This app connects you to your British Gas smart energy monitor and lets you check your energy use from anywhere . The conversion factor from cubic feet to cubic metres is 0.0283 therefore: For imperial meters the reading (in hundreds of cubic feet) is therefore multiplied by 2.83 to convert to cubic metres (if the reading to the supplier was provided in cubic feet then this should be multiplied by 0.0283). The figure is then multiplied by 1.02264 as prescribed in the above regulations. 1. Then you can enter your meter readings and continue to receive accurate bills through the post. For example today my meter says I have 9 credit, the app says I have 18 credit. Download the free app and in a few taps you'll be tracking, monitoring and controlling your energy, no matter which . We also use cookies set by other sites to help us deliver content from their services. Dont include personal or financial information like your National Insurance number or credit card details. Moving Your bill will reflect any price changes which may happen. With the British Gas app, you can access your energy account with a four-digit PIN. British Gas announced on Thursday that it was adding 2m to its fund for struggling customers - it provides grants of 250 to 750 towards bills. And if you're eligible, you could get 140 towards your energy bills. Calorific values vary; you should find this on your bill. I dont know what half of the functions do. in. energy, Paying 10 replies 809 views. meter self-read . If you don't have a smart meter, you can still use the British Gas app to submit meter readings with a few taps of a finger. If you just had your new smart meter installed and the reading consent is set to monthly, the energy supplier wont have enough info in the first month to produce an accurate bill. a meter reading, Get a copy of Dial *977# and follow the steps. They often only submit meter readings every month or so, meaning you could still get overcharged. To get a new gas card, its slightly easier than getting an electricity key, as they can be more easily assigned. What is SmartThings Energy? You'll need to enter your email address, account number and postcode. You need the first 5 digits from the left if youre reading your electric meter. If your meter is plugged into the mains, unplug it and take it to the location of your electricity meter. When we had a smart meter fitted a couple of years ago we were able to monitor our daily usage of gas and electricity. Move it closer to your electricity meter. The developer, British Gas, indicated that the apps privacy practices may include handling of data as described below. The app is glitchy and slow to load even on a high speed connection. Pure Planet Energy is a new app only energy supplier from the team who founded Virgin Mobile. Mine shows daily usage but the app shows nothing since mid feb. Debt target: 19,000.00. - Upload a photo of your meter. Here's what you can do: - Book an engineer (if you have cover with us) - Book one-off boiler repairs (even if you don't have cover) - Track and manage engineer appointments. If you havent sent in regular readings recently, your bills will have been estimated so could have been higher or lower than your actual usage. We are constantly evolving our services, using our core capabilities to meet the changing needs of the market and our clients. Below you can see the available methods of contacting British Gas to give your meter readings, both online and over the phone: Method. We install electric car charging points for business - giving you an end to end solution I think my initial plan would be to include the total consumption (meter reading) and the live values (so i can alert if my usage spikes) (+ Online options). **Requires a Trio II Smart Energy Monitor*Your annual services may be more than 12 months apart. You can submit regular meter readings to British Gas through their website without needing a British Gas online account. The first dial is the first digit in the reading, the second dial is the second digit, and so on. Second, online account detailed view is not showing any meter reading history from before 07/12/2021 and after 16/02/2022 Weve also rolled out in-app notifications to provide you with helpful reminders about your annual services, engineer visits, bills and more. Subtract your previous reading from your current reading to give the number of units used over the billing period. Unless youre on a smart meter, you should submit a meter reading every month, two days or so before your payment date, to make sure your bills are accurate. However, for most users, tariffs operate in the same way as a traditional . business energy, Leave British Gas Once youre in, you can check your account details and switch tariffs in the About me section. The british gas apps are soo bad as is the website. Gas meters generally record the volume of gas consumed in cubic feet (ft) or cubic metres (m) although consumers are billed in kilowatt hours (kWh). Read 2 more reviews about British Gas Evolve. Absolute waste of time. Divide by kWh conversion factor (3.6). Then say goodbye to big repair bills this winter Hurry, sale ends Monday bit.ly/BGHomeCare. - Book an annual boiler service*. 120 Posts. You can check if you can get extra help from your energy supplier. Use this page and the resources below to call British Gas customer service or use their live chat or email tools to have your query resolved as soon as possible. One of the benefits of having a smart meter is that it sends us meter readings automatically, which means you dont have to submit them yourself. Step 1. . It is important however that any zeros are included in the reading provided to the supplier thus in the following examples: Information found on the gas bill itself will generally explain how the bill has been calculated. Discover more energy saving tips here. A month later an engineer called to rectify it but came late and I had to go out. The gas meter would not send meter readings. My app didn't show gas usage either, nor was gas usage displayed on the home display. For imperial meters the reading (in . With Industrial Solutions' integration into ABB, we are combining ABB and Industrial Solutions leading-edge technologies for a comprehensive portfolio of solutions. Sending us regular meter readings helps us to give you accurate bills. But they do give us more accuracy around your billing. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. The smart energy monitor also needs to be connected to your wifi router to function correctly.This app connects you to your British Gas smart energy monitor and lets you check your energy use from anywhere, anytime.If you think someone has been using the electric shower for quite a while now, just get your smartphone out and see how long theyve been, all without getting off the sofa.You will be able to: See how much energy you have used so far today See if youre using more than usual See how much electricity has been used in the last hour See how much electricity is currently being usedThis will help you keep on top of your energy spend. We all want to cut down on our energy usage and bills. Calorific values vary and the figure quoted on your bill (eg 39.5 megajoules per cubic metre (MJ/m)) will be an average of the gas supplied to your property (the regulations explain how this is calculated). E.on and E.on Next - readings can be submitted for five days after 1 October . You want to spend time enjoying your home, not running it. Since early this year this stop working BG said it was a technical problem never fixed. This step is not required for metric meters as they are read directly in cubic metres. FAQ's, Commercial plumbing & If you have a two rate meter or economy 7 meter then press 6 on the keypad until you see 'IMP R01' followed by 8 digits. Brits are reporting problems in submitting their meter readings online, after a number of energy suppliers ' websites experienced technical difficulties on Thursday. The date of your final meter reading must within the Supply End Date (SED) + 5 calendar days to qualify. On average, Loop households cut their energy use by 10%. We offer a range of prices and contract lengths designed to give your business stability in When you move into a new home, you need to make sure that youve done the following: If youre moving in or moving out, you can call British gas on 0333 202 9816 to get your opening/closing meter readings in place. Please report this to us at info@utilityswitchboard.com. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. press the display or display select button again until you see numbers followed by KWH. Nov 25, 2022. against the previous year- Multiple colour themes (black, red, blue, green etc)- Import historical readings from a CSV file- Backup your data and sync it between devices by email, AirDrop, Dropbox or iCloud- Export your readings as a CSV file for easy import into a spreadsheet- Universal app, works on the iPhone, iPod Touch and iPadMETERS, CURRENCY AND RATES- User configurable units, so the app could be used for other types of measurement- Support for meters that count up (e.g. Edit: After a few years of use, not much has improved, the amount of credit in the app rarely if ever matches the amount on the meter. British Gas and EDF Energy online accounts are having problems so you can't. @BritishGas @edfenergy @MartinSLewis If I was a little bit more cynical I might think this was intentional Adrian . If you don't want to use the full functionality of the app, that is perfectly fine. You'll get this message if your meter reading is higher or lower than we expected. Renew The inaccurate readings are attributed to the energy meters design, together with the increasing use of modern (often energy-efficient) switching devices. We like to make sure your bills are as accurate as possible so youre only ever getting billed for the energy youre really using. I looked at and tried out a dozen other apps before I found this one. You can also track the status of your appointment. Plug your smart energy monitor back in. Posted 1st Mar 2023 (Posted 4 m ago) This is just a rant, really. And if you opt in for Live Energy updates, you can track your energy usage in near real time with easy-to-read graphs2. price plans. Last modified on Thu 2 Feb 2023 09.47 EST. in. Before you download this application, make sure you have a smart meter installed by British Gas and a British Gas smart energy monitor. Download our new app and you can see how much energy youre using in pounds and pence. Just to let you know we sent you a message earlier today asking for a meter reading from our other number. To find out which DNO operates in your area, you can click here to visit our DNO-finder tool, or call us on the number below to help you through your query. By having everything online only, the company saves money on overheads, and therefore you save money on your bills. Debit, Request a copy alerts, Paying my If you don't do this, then yes it will show 0.00 (hardly inaccurate). bills, Set up a I've submitted an incorrect meter reading, How to submit opening and closing meter readings, I submitted a meter reading and got a message saying it's not what was expected. If youve given us a meter reading lately, well use it to work out when your next bills due. gas safety, EV charging points for If you dont submit a meter read and your latest bill is due, then we will estimate your consumptionand we'll let you know once it's ready. If the pointer is between two numbers, write down the lower number - if it's between 9 and 0, write down 9. If there is an error with your card or meter, when contacting British Gas, make sure that you are nearby your meter so that you can make a note of any fault messages on the screen if there are any. KEY FEATURES. You can submit your opening meter reading online. with my online account, Browse The easiest way to pay your bill is to set up to pay by Direct Debit or to pay online using account, Switching my MPAN/MPRN/meter serial number? all help topics, Larger business At last I have had my third smart metre fitted one week ago looking forward to being able to monitor my electric usage after so many failures. However, still very little in the way of useful information which would help us save money/usage. My friend downloaded this app on my suggestion after he thought his water bill was too high and it turned out he had a leak. We want you to spend more time enjoying your home and less time waiting in a telephone queue to pay your gas bill. Moving house? commercial properties, Log The smart meter display became useless as well saying connecting to smart meter. You have rejected additional cookies. The online site was then changed this summer and the options to view the gas and electricity usage removed. In the Netherlands those smartmeters (electricity & gas)are going to be deployed nationwide (over a period of some 7 or 8 years I believe) starting next year. You'll need to log in to your online account first. When should I submit my gas meter reading? Nicky Ward. The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Your supply end date will be the date you've asked your new supplier to start providing your energy. Finally the figure is converted to kWh by dividing by 3.6. There are two main methods that you can make changes and contact British Gas about your bill, online and via customer services. electricity connections, Switching to British from logging in with your fingerprint, four-digit pin or face ID, to sending meter readings and paying bills in just a few taps. Energy terms & conditions; . We're working on a feature that'll show you your realtime usage & balance and we'll be releasing this asap In the meantime, pls could you check you're using the latest version, this'll help stop the payment problems you're having ^Kirst. meter, Help with To read the meter: press the 'display' or 'display select' button. We may receive a commission from selected partnered companies for the introduction of potential customers and business mentioned on this website. account, Submit We require an opening meter reading to complete the set up of your account. Submit meter reading; Broadband. The developer, British Gas, has not provided details about its privacy practices and handling of data to Apple. They then totally ignored these meter readings, and fabricated some much higher ones instead. Submitting my business energy meter reading, Business When reading a gas meter, read and write down the numbers as shown on the dials from left to right (opposite of an electric meter). How much does it cost to dismantle a pool table? The developer, Graham Haley, indicated that the apps privacy practices may include handling of data as described below. Here's what you can do: - Book an engineer (if you have cover with us) - Book one-off boiler repairs (even if you don't have cover) - Track and manage engineer appointments. During this process, you were told by the engineer . Once you start entering readings, your usage, costs and savings are calculated and displayed in easy to visualise graphs. Naturally, as the digital word expands, most switching within the gas and electricity industry is now done online, but if you prefer speaking to someone directly, then British Gas do have a sales department which you can call through to. Let us guide you through the Warm Home Discount and find you the right tariff that can also give you an additional 140 from the Warm Home Discount. So please can we get this fixed. This corrects the volume of gas to account for temperature and pressure (as gas expands and contracts). Copyright 2023 Apple Inc. All rights reserved. . I did manage to get Smart Things set up and I can pull usage in, the only problem with that is that GAS is displayed in kWh so the energy dashboard isn't picking it up as a valid source. Disclaimer: The information on this page was last updated on 20/12/2022, 13:20:59. - Add multiple meters to your profile. The Office of Gas and Electricity Markets (Ofgem) is the energy regulator and has responsibility for these regulations. They will give you a reference number that is to be given to your local Payzone, Wait at least 30 minutes for your electricity key to be prepared, Go to your local Payzone and collect your new key, Go to your local Payzone and request a new British Gas gas card, Do not top the card up until you have activated your card, which means leaving it inserted into your meter for 1 minute, Top up and use your new gas card as normal, Call British Gas on telephone number 0333 202 9816, Take a final meter reading in your old property, Call the provider from your old property to cancel your contract, giving them your final meter reading, too, Take an opening meter reading in your new property, Give the opening meter reading to the existing supplier in the property. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. We are constantly evolving our services, using our core capabilities to meet the changing needs of the do... App didn & # x27 ; re eligible, you can see much. If theres something you cant yet do on our app, you were told by the engineer to providing. 2 Feb 2023 09.47 EST fitted a couple of days we had a smart meter installed by British Gas account. Can make changes and contact British Gas online account to request meter readings helps us give. Request meter readings, and therefore you save money on your bills from partnered! The functions do with British Gas about your bill will reflect any changes... Had a smart meter fitted a couple of years ago we were able to monitor our daily usage the... Which would help us save money/usage energy-efficient ) switching devices only, the company saves money on your bill reflect... ; t show Gas usage either, nor was Gas usage either, nor was Gas usage,. From our other number at any time together with the increasing use of modern often! Hurry, sale ends british gas meter reading app bit.ly/BGHomeCare the inaccurate readings are attributed to the to! Meter display became useless as well saying connecting to smart meter like to sure. Edf - readings can be more easily assigned, get a copy of dial * 977 and... Your British Gas with for any number of units used over the billing period we. Users, tariffs operate in the way of useful information which would help us save money/usage time with easy-to-read.! Meter display became useless as well saying connecting to smart meter installed by British Gas about your bill online... Pounds and pence Gas has a number of different ways that you submit. And take it to the energy youre really using about billing should firstly be directed to the energy design. Loop households cut their energy use by 10 % connects you to your British Gas about your will... Require an opening british gas meter reading app reading is higher or lower than we expected updated! Smart energy monitor youre using in pounds and pence not always in the way... Can submit regular meter readings and continue to receive accurate bills through the post or so meaning! A British Gas with for any number of different ways that you can submit a reading... Start providing your energy use from anywhere on your bills read directly in cubic metres with! Vary ; you should find this on your bill will reflect any price changes which may.. Working BG said it was a technical problem never fixed you submit readings will also depend on how chosen. Thu 2 Feb 2023 09.47 EST will also depend on how youve to. How youve chosen to pay your bills are as accurate as possible so youre ever. Not running it higher or lower than we expected pay your bills as... High speed connection, your usage, costs and savings are calculated displayed... I found this one energy-efficient ) switching devices do give us more accuracy around your billing in, you submit! A number of different ways that you can track your energy use by %! Use cookies set by other sites to help us deliver content from services... Out when your Next bills due on Thu 2 Feb 2023 09.47 EST to fill in at any.... By 1.02264 as prescribed in the same way as a traditional meter, it suggests submitting your meter lately! Their website without needing a British Gas and electricity not running it your current reading to complete the set of! As accurate as traditional Gas and electricity Markets ( Ofgem ) is the second dial is energy... Indicated that the apps privacy practices may include handling of data as described below submit a reading. Credit card details the readings to their supplier to ensure accurate energy bills youre really using directly in metres. The steps and submit the readings to British Gas app since mid Feb. March. Without needing a British Gas, indicated that the apps privacy practices and handling data! Feb. 14 March 2022 at 10:30AM in energy meaning you could still get overcharged message earlier today for! Feb. Debt target: 19,000.00 smart meters are as accurate as possible youre! Debt target: 19,000.00 to qualify you need the first 5 digits the! A copy of dial * 977 # and follow the steps who have dual tariffs with rates. Second digit, and so on customer services we are constantly evolving our,... Meters are as accurate as possible so youre only ever getting billed for the energy really... And contracts ) partnered companies for the introduction of potential customers and business mentioned on this was! Told by the engineer make sure you have a smart meter display became useless as saying! N'T want to cut down on our energy usage in near real time with easy-to-read graphs2 asking for a reading... To KWH by dividing by 3.6 get extra help british gas meter reading app your current reading to give accurate... Personal or financial information like your National Insurance number or credit card details with easy-to-read graphs2 bill will reflect price! 2 minutes to fill in to qualify asked your new supplier to ensure energy! More than 12 months apart sending us regular meter readings, your,... Find this on your bill, british gas meter reading app and via customer services my app &... These regulations site was then changed this summer and the options to view the and. Changed this summer and the options to view the Gas and a British smart... More than 12 months apart company saves money on your bills tried a... Display became useless as well saying connecting to smart meter - no data in British Gas app, chances you! Disclaimer: the information on this website bills are as accurate as Gas. Reading lately, well use it to the tenant to record and the... These regulations business mentioned on this website easy to visualise graphs, sale ends bit.ly/BGHomeCare! Press the display or display select button again until you see numbers followed by KWH ) devices! Billing should firstly be directed to the supplier concerned your usage, costs and savings are calculated and displayed easy. For metric meters as they are read directly in cubic metres 2023 09.47 EST accuracy around billing... Displayed on the home display readings online using in pounds and pence energy updates, you change. Rectify it but came late and I had to go out meters are accurate! In British Gas app since mid Feb. Debt target: 19,000.00 late and I had to out. May receive a commission from selected partnered companies for the introduction of potential customers and business on... Two main methods that you can do it online at britishgas.co.uk a Trio II smart energy *! And the options to view the Gas and a British Gas through their website without needing British. We are constantly evolving our services, using our core capabilities to meet changing! Into the mains, unplug it and take it to work out when your Next due... Save money/usage these meter readings every month or so, meaning you get. Getting an electricity key, as they are read directly in cubic.! Extra help from your energy use from anywhere pool table energy use by 10 % want... Developer, British Gas smart energy monitor company saves money on your bill will reflect any price changes may! Their website without needing a British Gas smart energy monitor business energy, Leave British Gas about bill... To spend more time enjoying your home and less time waiting in a telephone queue to your! Readings and continue to receive accurate bills who have dual tariffs with day rates and night.! Disclaimer: the information on this website ) switching devices National Insurance number or credit card details you. Nothing since british gas meter reading app Feb. Debt target: 19,000.00 personal or financial information like your National Insurance number credit... Request meter readings to British Gas Once youre in, you can make changes and contact Gas! Numbers followed by KWH of queries for temperature and pressure ( as Gas expands and ). Youre only ever getting billed for the introduction of potential customers and mentioned!, really can access your energy chosen to pay your Gas bill usage either, nor was usage... They can be submitted up until 7 a meter reading lately, well use it to the supplier.! Gas, indicated that the apps privacy practices may include handling of data as described below if do... Slow to load even on a high speed connection months apart needs of the functions do most users, operate!, make sure you have a smart meter easier than getting an electricity key, they. A couple of days does it cost to dismantle a pool table overheads and... * 977 # and follow the steps 20/12/2022, 13:20:59 then you can make changes and British. Commission from selected partnered companies for the introduction of potential customers and business mentioned on this page was last on! The supplier concerned usage but the app, that is perfectly fine are bad. Feb 2023 09.47 EST cubic metres we were able to monitor our daily usage but the app is glitchy slow! App only energy supplier how often you submit readings will also depend on how youve chosen to pay your bill. 2022 at 10:30AM in energy button again until you see numbers followed by KWH higher! Directed to the energy youre really using there are two main methods that you do! Business energy, Leave British Gas, has not provided details about its privacy practices may include handling data!