7 straightforward solutions to fix this problem. Go to the login page of Discovery Plus. (EASY FIX! To do this, hold down. But if your Internet is slower than that. Discovery Plus isnt working in your Sky Q because you havent activated your account yet. As an Amazon Associate we may earn from qualifying purchases. Even when Sky do eventually upgrade you only get the entertainment package and NO sport. @Zigmanwhat do you mean Even when Sky do upgrade you. However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. Welcome to the Digital Spy forums. So did you have to set up a Discovery account as well? P.S. But fortunately, these types of mishaps are usually temporary. Connect it to the same network your TV uses. See, Discovery Plus has specific minimum Internet speed standards. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows https://support.discoveryplus.com/hc/en-gb/articles/360050928192-discovery-account-and-Sky-Q-How-to-sign-up-and-log-in-through-your-set-top-box, https://support.discoveryplus.com/hc/en-gb/articles/360018839497-SkyQ-and-discovery-How-to-login-and-sign-up. You should check if theres a new update available. Type 0 0 1 and then select to open the hidden menu. Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. Current problems and outages | Downdetector. Disney+ Customer Service will be able to help determine what the issue is, and hopefully how to resolve it. Once you do that, unplug your TV from the power source. You can read further details on how to check if Disney+ is down right here. Go down to Settings but dont press select. Trust that sky will lengthen the contract accordingly, Re: Sky Q Discovery Plus Pass Stopped on all Devices ###RESOLVED###, This message was authored by Minnesotafats. Plug your TV into its power source again. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. As soon as Discovery plus was launched I immediately looked for it, but to no avail. Open the app from the apps menu, or say Get discovery+ into your voice remote. Head to theSettingsof your Sky Q Box. 1. Turn your TV or projector back on. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. You have entered an incorrect email address! I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. Go to the apps rail, select discovery+, and then select Sign In. See, there might be an issue with your Discovery Plus account. If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. So if its been more than a month since you updated your Sky Q system. Press the voice button on your Sky remote and say Get Discovery Plus or go to the Sky Apps menu on your Sky Q box and select Discovery Plus, Select Continue on the next page that explains a little more about signing up to Discovery Plus through the Sky Q box, Again select Continue on the order summary page that shows you the cost of your Discovery Plus subscription to Sky Q, Enter your 4-digit pin to access the subscription activation screen, Scan the QR code on a mobile phone or a tablet so that youll be taken to the Sky website. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . And in other cases, its because your Sky box is glitching or outdated. We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. However, not to worry. Switch your devices back on. Fixing problems with the TV apps TV apps on Sky If any of your TV apps are missing from the Apps or Sidebar sections of your Sky Q box, Sky Glass or Sky Stream, or if Netflix, Spotify, YouTube, or any other TV app isn't working, follow these troubleshooting steps. Restart your router if the internet is still slow. Confirm your discovery+ subscription through Sky Marketplace. Those with the TV Essentials pack cant get this offer. To log in to your Sky Q set-top box, do the following. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. 3. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. Alternatively, you can directly go to the, Next, log in to your Sky account. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. I've already got Discovery+ on my devices and a Discovery account! And either way, only representatives from these respective brands can fix this problem. 1. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Weve been having issues and found the above, the link worked for us. Then you should contact representatives from any of the 2 companies. Discovery say they have a new update which won't synchronise with SkyQ until later in the year. No problem. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. A page will appear that will show you the cost of the Discovery Plus. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Youll get the Signal Test Menu. You can move to the next troubleshooting step in this article. Here, selectSystem Infoand then selectSoftware Version. Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. 5. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. But unfortunately, this doesnt guarantee that theyll always work well together. Apparently You now have to pay 4.99 a month. Makes decisions re renewal of contract easier anyway. 5 Examples, (5 Fixes) Netflix Not Working On Sky [Updated 2023], (#1 Fix) How To Watch Discovery Plus On Hulu [2023]. Its stuck loading infinitely when I have to put in the 6 digit code. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. This should fix the issue, and you can use Discovery Plus now. But how do I know if Discovery Plus is down?. How fast your Internet should be to stream on Discovery Plus. Because youll still be able to watch your favorite Discovery Plus show later. Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. If you have the option, hardwiring your Sky Q box instead of using Wi-FI will typically allow for a smoother experience. And when this happens, your Sky boxs apps or functions may stop working. Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. To check the servers of Discovery Plus, you can use Downdetector. Restart your router if the internet is still slow. Firstly, switch off your Sky Q box as well as your TV. How do you check when the subscription ends? Have te installed the new app on tablet and tv but still says not available through partner. See our Privacy Policy for more information. Want to know more about this website and me? You can check your internet connection using. Visit the Discovery Plus website and login into your account. So tried it on fire stick logged in fine selected a program to watch and got the following message.. "Contact Provider". It has more than 2,500 older and recent shows which give a lot of choice to the users. Type 0 0 1 and then select to open the hidden menu. Usually, people think that technological devices can work nonstop without pausing. Now, the app itself doesnt have a designated page that shows the status of its servers. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. To check your internet connection on Sky Q: 1. See, even the most advanced components of technology have their limits. It was called " Giant Squid Caught on Camera", it sparked a lifetime of love for oceanic life and I would love to watch it again. You can continue using your account - and you can now watch sports too. See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. Now, these steps only apply to Sky Q devices. Turn off your TV or projector. How Do I Activate Discovery Plus on Sky Q? Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. Go run an Internet speed test to see how you're standing. We also have a Disney+ UK Facebook group with over 70,000 members which is a great place to get help from other people using Disney+ on Sky Q. And the servers will most likely be working again by then. SelectSetupand thenSoftware download. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky.Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app.Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. On your Sky device, go to apps and open the discovery+ app. Note: Discovery Plus doesnt have a phone number you can call for assistance. Go to the apps rail, select discovery+, and then select Sign In. How you can activate this streaming platform using your Sky Q account. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. After that, check if Discovery Plus is working on your device again. Media/PR: If you represent a media or PR company and would like us to review a product or send us a press release, please do get in touch via the email listed below. any help would be appreciated! You might have to sign in to your discovery+ account again. To do so, follow the steps given below-. Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. 6.99 per month but I'll probably cancel after the Australian Open and go back to the free Sky Q version. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. View answer in the context of this discussion. Your TV itself may be the 1 having software or firmware problems. Login in with your Sky account on the page. To power cycle your TV, follow the steps given below-. The OP is already Activated. Once the website loads, tap the GO option in the middle of your screen. To power cycle your TV, follow the steps given below-. Login in with your Sky account on the page. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Signed up, entered the code on screen into my Web browser then said I needed to sign in on app on q box but just stays on opening page with 3 options, when I select any of them nothing happens. On average, new discussions are replied to by our users within 90 minutes. This offer once you 've signed up, you can Continue using your box. Discovery say they have discovery plus not working on sky q designated page that shows the status of servers... Your Sky Q for assistance that, check if theres discovery plus not working on sky q new update which won #. Your account pack cant get this offer specific minimum Internet speed standards is. Then select Sign in unfortunately, this doesnt guarantee that theyll always well! 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