We will start to charge VAT on all of our fees from 1 September 2020 regardless of your VAT status. If we determine that you are incurring an excessive number of Chargebacks or that Chargebacks related to you are too frequent, we may establish controls or conditions governing your Zettle Account or PayPal Account, including without limitation: a) creating a reserve in an amount reasonably determined by us to cover anticipated Chargebacks and related fees, penalties or fines, b) suspending your access to and use of the Payment Service, and/or c) terminating and closing your Zettle Account or your PayPal Account. I note there is no VAT on iZettle charges and others who offer the same service. (R.C.S. The Zettle app is free to download. If we do process such refunds and it results in a negative balance to your Zettle Account, you agree to pay all funds owed to us immediately on demand. Funds from a payment transaction credited to your Zettle Account will not be paid out to your Designated Account until the transaction is deemed completed. If youre new to Zettle and your business takes over 10,000 in card payments every month, all year round, you might be interested in our custom rate plans. You are also responsible for providing customer services for buyers and holders of gift cards. PayPal (Europe) S. r.l. Filing options for small companies up for change. Payments and fees. Where VATable deductions are made from payments received, that VAT would be an input! We will only attempt to correct transactions that you process incorrectly if you notify us of such error without undue delay and no later than sixty days of when the error first appeared on your electronic transaction history. You may terminate use of the Payment Service at any time. You may not redeem a previously issued gift card with another gift card. . If the IZettle fees are not VATable then should I make an adjutment to sales via a journal Debit IZettle Fees 175 Credit VAT Output 29.16 Credit Sales 145.84 to account for the VAT. There are no other iZettle fees for services, but some additional one-time costs may apply if merchants wish to buy additional hardware. For example, a product which qualifies for the VAT margin scheme sells for 260.00 (260.00 charged on our iZettle card machine) The amount actually received in the bank is 255.45 because iZettle takes their fee of 1.75% of every transaction and this is taken before the funds reach our bank account. The interchange fee and scheme fee may vary depending on which acquirer we use. If we do process such refunds and it results in a negative balance on your PayPal Account, you agree to pay all funds owed to us immediately on demand and any applicable process described in the PayPal User Agreement may be enacted. Do I need to charge VAT to client for Freelancer? You may not in any way refer to us, our Acquirers or the Card Schemes as having endorsed your products and/or services. It is your responsibility to inform your customer that you will use the App to send them a receipt via email or SMS before doing so. . No contracts or hidden costs. VAT Help Documents Price excluding VAT for one (1) Zettle Reader 2 per new business user. Check out our price list below to find the perfect complement to your business, or get in touch to find out about our special custom ratesnote 1. These Payment Terms and Conditions will survive your termination of the Payment Service for so long as is necessary in our discretion to carry out their intent. If you do not agree to these Payment Terms and Conditions (or if you do not have the right to bind the company or other business entity you are representing), you are not permitted to access or use the Payment Service. When you make over 6,000 in card payments, PayPal's transaction fee drops to 1.50%, beating iZettle. You further agree that we may share information about a Chargeback with your customer, the customers financial institution and the Acquirer, and our other service providers in order to investigate and/or mediate a Chargeback. No contracts or hidden costs. However, my concern is that the amount on the invoice to the customer is 260.00 but the amount received in the bank account is 255.45. Such change can be made unilaterally by us, the Card Scheme Rules administrators, or the Third Party Payment Providers without notice but we will try to inform you in advance. We may also request your permission to do a physical inspection at your place of business and to examine your books and records that pertain to your compliance with these Payment Terms and Conditions. On a sale of 1,000+20% VAT: - your client receives payment for the full 1,200. However, the laws and regulations in the UK may change at any time and you are at any given time solely responsible to make an assessment of applicable laws and regulations and determine whether or not your use of the Zettle Gift Card Service requires authorisation from the FCA or not. PayPal QR codes are a safe, touch-free way for customers to pay in-store. You authorise and instruct us to receive, hold and disburse funds in accordance with these Payment Terms and Conditions on your behalf. Do I need to charge VAT to client for Freelancer? Choose Undeposited Funds in the Deposit to drop-down. For each sale, there will be a receipt and two payments. Deemed authorised and regulated by the Financial Conduct Authority. You agree to assist us when requested, at your expense, to investigate any transaction processed through the Payment Service. Any closure or suspension of your Zettle Account does not relieve you of your obligations under these Payment Terms and Conditions and we may elect to continue to hold any funds deemed necessary pending resolution of any other terms or obligations defined in these Payment Terms and Conditions, including but not limited to Chargebacks, Fees, refunds, reversals, or other investigations or proceedings. When you log into your Zettle Account, you see the balance of your Zettle Account. The Invoicing Service enables you, when your customer chooses to pay by invoice, independently to collect information concerning your customers and to subsequently store and process such information about your customer to the extent necessary for you to issue, manage and administer invoices through the use of the Invoicing Service (Customer Information). A single payment is simultaneously pushed for the full payment of the bill, representing the transfer of money out of the liquid account to pay the fees. *Youll find the full list of transaction fees for all accepted payment methods on our pricing page. You are also responsible to contact us if you suspect that your Zettle Reader has been tampered with or stolen. The fee you pay to us is not affected by any of these fees. However IZettle pay the client 120 less 1.75% ie 117.90. Refunds are free to process and you also get the transaction fee refunded. Internet connection and data usage For Zettle to work, you need to be connected to a 3G, 4G or wifi network. Fill in the form and well get back to you. You may use the Payment Service to process contactless transactions (i.e. Common questions in regards to our Terms & Conditions, Sign up to Zettle and connect with your Paypal account, How does the Zettle app work with the reader, Amount reserved in customer's bank account, How to scan a barcode using your smartphone or tablet, Connecting your iPhone or iPad to the internet via your printer, The Zettle Terminal built-in barcode scanner, How to write terms and conditions for your invoices, Changing email address and account settings, How we process contact details of cardholders, Reporting fake or suspicious emails and communication, Recording of telephone calls to Zettle's customer support. Either way, you would never reduce your sales figures to accommodate VATable deductions. We reserve the right, upon notice to you, to charge a fee for mediating and/or investigating Chargeback disputes. This is due to a change in the application of tax law which means we can no longer benefit from a VAT exemption applying to the supply of payment services. Once we have verified your Designated Account (if applicable), we will take commercially reasonable efforts to initiate payout of funds (less our Fees, Chargebacks, reserve, refunds, reversals, claims and other funds owed to us) to your Designated Account on the business day immediately following the business day on which we received the funds on the Client Account, unless otherwise set out in these Payment Terms and Conditions. Pricing breaks down as follows: Cost of Zettle Reader: Currently 29 + VAT (Normally 59 + VAT) Transaction fees: Flat 1.75% Setup fee: 0 Each monthly VAT invoice contains a summary of VAT-eligible fees (in USD) deducted in the previous month. Pay the customer invoices in full to the iZettle account. Your use of the Zettle Gift Card Service may mean that you are: a) issuing electronic money in the United Kingdom, which may require you to be authorised by, or registered with, the Financial Conduct Authority (FCA) as an electronic money institution (EMI) pursuant to the Electronic Money Regulations 2011 (EMRs); and/or b) providing payment services in the UK, which may require you to be authorised by, or registered with, the FCA as an EMI pursuant to the EMRs, with permission to carry out payment services; or as a payment institution (PI) pursuant to the Payment Services 2017 (PSRs). We may perform additional credit checks and verifications from time to time to determine whether you continue to be eligible for access to and use of the Payment Service. If at the time you sign up to the Payment Service you create a Zettle Account and authorise and instruct us to merge it with your existing or new PayPal Account, you will have a fully merged PayPal Account and Zettle Account ("Fully Merged Merchant"). Filing options for small companies up for change. We charge a blended merchant service charge, which means that we charge the same fee for all card brands and types. However the amount can't be matched from the bank, as the amount from the bank is the net figure. There are three types of fees set out in the fee schedule. The refund amount may not exceed the original sale amount except by an amount equal to any reimbursements to the customer for postage costs incurred for product returns. If you have taken up a loan from, or utilized any other form of financing arrangement offered by any other company within the PayPal Group, you acknowledge and instruct us that any sums due (or otherwise agreed to be paid) in respect of such loan or financing may be collected, deducted and subsequently remitted to the relevant lender or financing provider (or its respective account bank or other service provider) on your behalf from your transaction proceeds or any other funds held or maintained by us on your behalf until such time the amount owed by you under such loan or financing arrangement has been repaid in full. As a credit institution we facilitate the processing of payment transactions and, in order for us to do this, we have entered into agreements with acquiring banks (Acquirers). All Zettle hardware is a one-off purchase with no recurring fees, and our POS app is free to use, so you only pay for the transactions you process. You agree that you will not provide any false or misleading descriptions of any payment transaction that you submit through the Payment Service and that the descriptions given within itemised transactions will be an accurate and true description of the products and/or services being purchased. et Cie, S.C.A. Gift cards issued by you must only be redeemable at your store(s) for goods and/or services provided by you at your premise(s). You must notify us immediately through our Website or by contacting our customer success team at support.uk@zettle.com if you discover or have reason to believe that there has been an error or unauthorised or illegal use of your Zettle Account and, where possible, change your Account Credentials to prevent any further errors and/or unauthorised or illegal use. . The Zettle Gift Card Service is integrated into your Zettle Account and enables you to sell, track and redeem gift cards in your physical store. As a Fully Merged Merchant you authorise and instruct us to initiate payment of all funds credited to your Zettle Account to your PayPal Account. By creating a Zettle Account (defined below) you accept and agree to comply with these Payment Terms and Conditions. Luxembourg B 118 349), is a duly licensed Luxembourg credit institution under the prudential supervision of the Luxembourg financial sector authority, the Commission de Surveillance du Secteur Financier.Copyright 2022 PayPal Inc. An authorised payment transaction may not be withdrawn by you or your customer after the end of the day on which your customer authorised the transaction. Once we have obtained, collected and verified all your information, we will assess whether you are eligible to get access to and use the Payment Service. By accepting these Payment Terms and Conditions, you request and agree that we may aggregate this information for all Card transactions by brand, application, payment instrument categories and rates of interchange fees applicable to the transaction, as applicable, and that we make this information available to you periodically, at least once per month, via your Zettle Account in a format making it possible for you to store and reproduce the information in unchanged form. The Zettle Gift Card Service does not include the supply of physical cards or other value certificates. If you are a Fully Merged Merchant, for approved refunds, we will deduct the refund amount (including any applicable fees) from funds owed to you from processing of other transactions, or funds on your PayPal Account. You must provide customers with a receipt if they request one. If we require a personal guarantee, bank guarantee or other form of security we will specifically inform you. Any invoice issued through the use of the Invoicing Service may not exceed such limits that we apply from time to time and as further specified on our Website. I'll be here to answer them . This invoice is the day's total revenue including the iZettle fee but when it's paid into the account the iZettle fee is subtracted. For any payment transaction we determine may result in a Chargeback, we have the right to withhold the potential amount of the Chargeback in a reserve. There are specific Fees associated with processing Manual Card Entry transactions, as set forth on the PayPal.com Website. This fee is the only fee for transactions that you pay to Zettle. You can read more about recent changes to our pricing planshere. Refunds processed through the Payment Service must be submitted within thirty days of the original transaction. We reserve the right to designate an amount of funds that you must maintain in your Zettle Account and/or accrue a reserve on your behalf (a Reserve) to secure the performance of your payment obligations under these Payment Terms and Conditions or such other requirements that we may determine to be necessary to protect against the risk associated with our business relationship with you. We reserve the right to suspend your access to and use of the Payment Service and to terminate and close your Zettle Account if you fail to deliver such guarantees or other security upon our request. In providing the Payment Service, we will facilitate the processing of payment transactions carried out through the use of the Payment Service on your behalf, credit the funds received by us from such transactions on your Zettle Account and settle such funds (less our Fees, Chargebacks, reversals, claims and other funds owed to us or another company within the PayPal Group) to your Bank Account or PayPal Account in accordance with these Payment Terms and Conditions. In addition to what is stated in section 22 of the General Terms and Conditions, we may terminate these Payment Terms and Conditions or your use of all or part of the Payment Services or suspend or close your Zettle Account or PayPal Account, without prior notice to you: a) upon request of a Card Scheme, an Acquirer, or a service provider, b) if our agreement with an Acquirer or Card Scheme expires or terminates for any reason, c) if we are de-registered as a payment facilitator by a Card Scheme, an Acquirer, or a service provider, d) if in our reasonable opinion, your activities or actions are damaging to, or may damage, our image or reputation or the image or reputation of a Card Scheme, an Acquirer, or service provider, e) if you have signed up for the Payment Service as a company or other business entity and there is a change of control of such company or other business entity, f) if owners or other persons associated with you appear on European or American sanction lists (such as OFACs SDN list and the EUs list of economic sanctions or list of terrorists), or g) if your Designated Account is your PayPal Account and your PayPal Account is closed down, either by us or by you. 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