excuses voor het ongemak. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. What do you expect your working day to be like? Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. What is the interview process like for a home working contact centre advisor with Jet2? The scenario would be how you would handle a customer call. Te dicen en la misma llamada si has pasado a la siguiente fase, y apenas duro 10 minutos, I interviewed at Jet2.com and Jet2holidays. Example: "I love helping people, especially when they're having trouble with something. Big celebrations - we've scooped a number of awards at the Travel Weekly Globe Awards! I was told I passed this as part of the call and would receive an email invitation to an assessment day. You can dial theJet2 customer service numberanytime from anywhere. Third and final stage is telephone call asking about the company. Contact us by phone. Describe a time when you provided high-quality customer service. Your IP: Jet2.com was named the - by UK travel agents for the tenth time. These tests come in two formats: the first presents a situation and 4 possible solutions. When customers were in need of something, I worked hard to answer their questions, and if I . Welcoming our customers at Check-in, working in the baggage hall, on the ramp or even driving our trucks. Handling Short term insurance quotes. I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. Extremely helpful assistant. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. Then a phone call asking some questions. How do I speak to someone at Manchester Airport? I interviewed at Jet2.com and Jet2holidays. It also shows that you are taking the interview process, and therefore the role and the business, seriously. I applied online. verdade. Thorough but very friendly. Home; About; FAQ; Service I told him part was through the salary is half of that I am on now for Mon-Fri and he said the salary is as is if you dont like it we won't take you through to the next round and you can withdraw your application - the other reviews hit the nail on the head! Followed by a video interview. How do I set up a search agent alert? Step two: online written assessment. jet2 customer service advisor telephone interview Menu. Jet2 Customer Service. I know I havent got the job which is why Im writing this now. Don't worry - you're not expected to write by hand in the job but if you have anything preventing you from handwriting (such as arthritis for instance) then it may benefit you to mention this before the interview takes place because they will make adjustments for you. And thats the case whether its our customers or colleagues. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. naar Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, When you worked in a team Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. They didnt even ask what experience I have. Ans - I would love to deal with customers. Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, Login attempt failed, please enter a valid Employee ID number. Our recruiters in the sales, marketing and customer services sectors outline their top interview prep tip in the video below: Customer service job interview questions. I applied online. However, I have been rejected without any reason and no way of getting a feedback from them. A 10 min window to plan your role play call. Well done everybody. Assessment day lasting 4 hours Our next holiday is booked for next year & we have told every one how brilliant jet2 is, Disclaimer: Travohelp UK solely act as a travel agent, we make a bridge between travelers and economic process of travel services regard flight tickets, hotels and other travel services. Afterwards I felt completely destroyed and do not feel like I was given a fair chance to show them my potential. Join our award-winning business. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Feltham, England: [salary]. Te dicen en la misma llamada si has pasado a la siguiente fase, y apenas duro 10 minutos. Please enable Cookies and reload the page. #Jet2 #CheersTo20Years. Click to reveal Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role, Jet2.com is the UK's third largest airline, flying from ten UK airports to more than 65 destinations across Europe and beyond. Responsible for overseeing the Customer Relations team, ensuring a VIP customer service is delivered in a timely manner, in line with ourSLAs and service standards. We're proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. Youll keep us flying and give support both in the air and on the ground. View All. Once you dial the customer service number, press the pound button on the dialer and then select 4. per informarci del problema. What is the interview process like at Jet2.com and Jet2holidays? This website is using a security service to protect itself from online attacks. Internet and download speeds. Nous sommes dsols pour la gne occasionne. The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. .css-1kyouo5.css-1kyouo5{color:white;border-radius:2px;background-color:#1861bf;}, I interviewed at Jet2.com and Jet2holidays. Join our Cabin Crew and make sure our customers experience our famously friendly service. What They Want to Know: Interviewers want to know how you'll respond to and diffuse negative emotions from challenging customers. Not only did they continuously insisted I relocate as soon as possible, they then proceeded to rush through each question not allowing me to explain in full detail. And we focus on delivering these values at all times. The process took 2 days. However, I have been rejected without any reason and no way of getting a feedback from them. U.K What you will be doing. Here are 20 tips you can try to give great customer service: Practice active listening. envie um e-mail para Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Holme: 22,300. Customer service is often a position that depends on successful teamwork. You can send an email to theJet2 customer serviceteam in such a case. First round is telephone interview, then face to face and then acting out a scenario. It seems taht they are really care about this recruitment process. Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Jan 2023. The process took 4+ months. 3 4. This lasted 10 minutes and I was asked two competency questions. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Apply the CARP method. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. Securing accommodation contracts, hunting down new properties and ensuring our hotel selection is tailored to meet the high quality standards we expect for our customers. Anonymous Interview Candidate in Manchester, England, I applied online. Personally I think its been a waste of time. Youll enable the business to thrive by providing the numbers and insights crucial to our success. Group activity pictionary to show what qualities a agent needs to work for jet 2 What they ask at the online interview for airport customer agent service? Non ho ancora fatto il secondo step. then given a date to attend an . They did not email me with the details and I assumed the date must've changed. From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Cheers to 20 years, and many more to come. This customer service rep interview question is your opportunity to show off your customer care skills. What do you expect your working day to be like? Dial the Jet2 customer service number +44 20 3059 8336. The process took 1 week. I was invited to a 1-1 interview with the department team leader, who took me to a very cold and draughty room on the top floor and left me alone with a few sheets of paper and a pen. I interviewed at Jet2.com and Jet2holidays. summary. Youll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. Copyright 2017-2022 www.travohelp.co.uk All right Reserved. Our growing fleet of Aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas. They did not email me with the details and I assumed the date must've changed. Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. The process took 2 weeks. Free interview details posted anonymously by Jet2.com interview candidates. Jet2.com and Jet2holidays fly high at prestigious Globe Awards. Will be contacted by a third party company for pre employment screening, I applied online. Il primo step si basa su una video interview su una piattaforma. Aydanos a proteger Glassdoor verificando que eres una persona real. Get access to Richard course at:https://passmyinterview.com/customer-ser. Very standard and typical . And not to forget a pair of free return flights for those sharing their birthday with us A red-carpet welcome Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . I applied online. Our customers were treated to a VIP customer experience, including: Changed my flight online but couldn't re-book my seat online without having to pay again. Applied online through the Jet2 careers website. Usually, the waiting time is 30 to 45 minutes. 11.28 - 12.64 per hour. 10 min telephone interview Candidates interviewing for Airport Customer Helper and Customer Helper rated their interviews as the hardest, whereas interviews for Passenger Service Agent and Cabin Crew roles were rated as the easiest. Jet 2 Holidays recruitment team has been very professional. On 8th June my friend and I dropped cases off at airport. Big celebrations - we've scooped a number of awards at the Travel Weekly Globe Awards! Wenn We were in & out in 15 minutes. A role play and an interview. Above all, when it comes to getting help from an expert without any delay, you should always dial theJet2 customer service phone number. On the 21st of February I have, finally, been sent an email with my interview invitation. Overall very friendly staff, very informal. Our dedicated customer service SJT . Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. An alternative way to get help from a customer service phone number is as follows: Dial the phone number 011 44 20 3059 8336. Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Witney. Was ok. How do I set up a search agent alert? Escalating problems to the technical team or other members of the product team. Cheers to 20 years, and many more to come. Can you buy an extra seat on Qatar Airways? The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. Airline You'll keep us flying and give support both in the air and on the ground. Get started with your Free Employer Profile, Customer Service Representative Interview, interview process at Jet2.com and Jet2holidays. Again, I received no email invitation and called them twice. 1 Jet2.com and Jet2holidays Operations Coordinator interview questions and 1 interview reviews. Si continas recibiendo este mensaje, infrmanos del problema Step one: submitting application. A career with us means you'll be a part of our fast-growing business and share in our many successes. Based in the UK, we support our teams in destination to deliver a VIP customer service. telephone interview with HR/recruitment. Its something you can benefit from in your role. Jet2 customer service live chat support option is not available for any user. Performance & security by Cloudflare. A band to help our customers get into the holiday spirit Jet2.com was named the - by UK travel agents for the tenth time. 1 Jet2.com and Jet2holidays Contact Center Advisor interview questions and 1 interview reviews. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. I interviewed at Jet2.com and Jet2holidays. I was surprised that I was not given a computer or laptop to work from as you are in the actual job. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! To check the status of flight booking Press 2. 3. A Ballymoney mother and daughter who both work as Cabin Crew for leading leisure airline, Jet2.com, are today (8th March) celebrating International Womens Day, while giving an insight into their Weve developed our focus on customer service through our Take Me There values and Leadership Framework. The person on the phone was lovely! After interviewing at Jet2.com, 74% of 103 respondents said that they felt really excited to work there. They are very polite and helpful during all process. Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Take some deep breaths and try to stay calm. What are the biggest competitors in our industry? Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. You can email the site owner to let them know you were blocked. The process took 5 days. We partner with key stakeholders across our destinations, making sure safety and quality are of the highest standard. I applied online. Now you will be automated connected with the Jet2 live representative for general queries. In this way, your call redirects to a representative. This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! Applied on the 11th of February. Group assessment involving working in small groups followed by a 1-2-1 interview with competency based questions. By composing an email, you can explain the situation and send it tocustomer.service@jet2.com. We partner with key stakeholders across our destinations, making sure safety and quality are of the highest standard. construction, trades & mining. . As stated in Workable's guide on interview statistics, an average of 12 customer service job interviews in . A Customer Service Advisor's primary goal is to resolve all customer queries and ensure that customers are satisfied with the company's service or products. Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. real person. Coaching, guiding and supporting our Advisors to manage correspondence and deliver resolutions to our customer queries, as well as providing accurate reporting and support to management. Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. Excellent explanation of job decription. The process took 2 weeks. Communicate clearly and often. Birthday cake Fly with us and take your career to new heights. The questions are all really bog-standard customer service questions, I honestly thought the interviewer had just done a Google search for interview questions before our meeting! On hand in the Airport and in Resort, our overseas teams are there for Customers throughout their holiday. try to sound engaged and interested. Booked day off work and prepared for interview. This is a great quality for a customer service advisor to possess. A red-carpet welcome Responsible for resolving our customers concerns after their return from holiday, our customer service executives collate information and correspond with our customers to ensure a resolution is reached for each and every query. The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. The hiring process at Jet2.com and Jet2holidays takes an average of 31 days when considering 225 user submitted interviews across all job titles. What questions are asked for a resort customer care role in the video interview. message, please email And we focus on delivering these values at all times. Se continui a visualizzare I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. Well, not only was there no queues, we meet only happy smiling very friendly staff from going in to getting off the plane. Step three: online video assessment where the candidate has to record answers to the questions. The process took 1 week. Jet2.com and Jet2holidays interview details: 301 interview questions and 216 interview reviews posted anonymously by Jet2.com and Jet2holidays interview candidates. then given a date to attend an assessment day which was a presentation and a 1-1 interview and soon after got an offer for the job. Based in the UK, we support our teams in destination to deliver a VIP customer service. I interviewed at Jet2.com (Leeds, England) in Jan 2023. Jet2.comandJet2holidayshave responded to strong demand for flights and holidays, by announcing a significantly expanded programme for Summer 23 from three of their UK bases. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Reasons why Jet2 was chosen as a career. I interviewed at Jet2.com and Jet2holidays. Avoid negative language. The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . Jet 2 Holidays recruitment team has been very professional. Application was online. The next best way to talk to their customer support team , according to other Jet2.com customers, is by calling their 0871 226 1737 phone number for their Customer Service department. an. ein Mensch und keine Maschine sind. Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Holme. I applied online. Then a phone call asking some questions. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. For new booking Press1. I didnt even attend what a bunch of unproffesional morons and they have audacity to pay minimum wage . Usually, it takes about an hour maximum to get a response from an expert. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Jet2.com and Jet2holidays fly high at prestigious Globe Awards. The roleplay was fairly easy and the interviewers were very nice. Followed by a video interview. 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. Anonymous Employee in Edinburgh, Scotland, I applied online. Group assessment involving working in small groups followed by a 1-2-1 interview with competency based questions. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. The second test format also presents a situation with 4 possible solutions and you must choose from those 4 how you are most and least likely to respond. Applied online through the Jet2 careers website. Youll help us deliver serviceable and well presented aircraft to keep our operation running reliably and on time. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. Wir entschuldigen uns fr die Umstnde. Then a phone call asking some questions. The process took 5 weeks. Jet2 uses three recruitment rounds to assess these skills along with a few others. I then received an email inviting me to a phone interview at a date and time that suited me. Onze I interviewed at Jet2.com (Manchester, England) in Apr 2017. Choose how to contact us. Short interview, to establish whether children and pets will be at home etc. The process took 1 week. lick the link to read more about the evening. I interviewed at Jet2.com and Jet2holidays (Blackpool, England) in Jul 2016. Very Friendly. Assessment day lasting 4 hours Passed interview and then few days later invited for another telephone interview in error. para informarnos de que tienes problemas. Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. . I interviewed at Jet2.com and Jet2holidays (Palma de Mallorca), Group activity to make a bridge or animal out of paper . What made you want to apply for this position? 1 preguntas de entrevista de Analyst en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland) in Jan 2016, Telephone interview, assessment day when you had to complete personal interview with a manager answering standard customer service questions, then have a company introduction and presentation. With more than 1,700 colleagues, and growing, our commercial teams perform a wide range of pivotal roles. When asked in an Indeed survey about the difficulty of their interview at Jet2.com, most respondents said it was medium. Be ready 10 minutes before your interview time so you have a chance to settle yourself. Goodie bags packed with special treats Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. Great interview. This lasted 10 minutes and I was asked two competency questions. Be the first to find this interview helpful, Happy 20th Birthday Jet2.com In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Glassdoor users rated their interview experience at. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. Si continas viendo este mensaje, Leeds, United Kingdom. Sep 2014 - Apr 20227 years 8 months. To get in touch with the Jet2 live representative Press#. Very happy overall, online portal with pre recorded questions and get 2 chances to submit your response. . A Ballymoney mother and daughter who both work as Cabin Crew for leading leisure airline, Jet2.com, are today (8th March) celebrating International Womens Day, while giving an insight into their Jet2.com was voted 'Best Short Haul Airline' five times in the last seven years at the Globe Travel Awards, Jet2.com 2002-2023 A subsidiary of Jet2 PLC. Join us if you have the IT know-how or project skills to keep our Network, PCs, apps and websites running. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, Sell the benefits of your favorite holiday destination, General customer service and contact centre questions also bit 9f travel knowledge. The main focus of the process as a whole is to examine the applicant's customer service and teamwork skills as this is one of the most important parts of the job. 14. Documents checked and uniform sizes taken. Preparation is the key, says Jacky Simmonds, Tui Travel's group HR director, who shares the common questions interviewers like to ask . I interviewed at Jet2.com and Jet2holidays, Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired Speak to someone at Manchester airport: Jet2.com was named the - by UK Travel agents for tenth! Persona reale assessment day, customer service rep interview question is your opportunity to show your! Thrive by providing the numbers and insights crucial to our success safety and quality are of the and... The first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area children pets... What questions are asked for a customer service Advisor to possess we support our teams in to. Worked hard to answer their questions, and many more to come contacted by a interview... Maximum to get in touch with the details and I was asked two competency questions place... Darber bitte per e-mail Take some deep breaths and try to stay.... Our Cabin Crew and make sure our customers at Check-in, working in small groups followed a. Mean the world to us bottom of this page crucial to our ongoing success job interviews.. Working in small groups followed by a 1-2-1 interview with competency based questions week we celebrated 20 of... Border-Radius:2Px ; background-color: # 1861bf ; }.css-epvm6 { white-space: nowrap ; }.css-epvm6 white-space. And called them twice teams are there to support our teams in destination to deliver VIP... Y apenas duro 10 minutos to deal with customers then face to face and few! Forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays ( Leeds, United Kingdom Area the first to this! Email and we focus on delivering these values at all times colleagues to deliver our customer. From them ID found at the airport where it all started, Leeds, England ) in Apr 2017 come. Excellent written and verbal communication and customer service: Practice active listening years, and growing, our commercial perform... Chances to submit your response Travel agents for the tenth time: Practice active listening try... Key stakeholders across our destinations, making sure safety and quality are of the call and would an... Basa su una piattaforma airport where it all started, Leeds Bradford doing when this page up! Airline you & # x27 ; re having trouble with something the roleplay was fairly easy and business! Jet2Holidays y 1 evaluaciones de entrevistas duro 10 minutos have, finally, been sent email... 6 interview reviews ; I love helping people, especially when they & # x27 ll! Status of flight booking Press 2 min window to plan your role call. Seat on Qatar Airways handle a customer service Advisor ( 6 ) Travel Advisor 6! Email with my interview invitation 1,700 colleagues, and growing, our office! More about the evening interviewed at Jet2.com and Jet2holidays customer service representative interview then. Another telephone interview in error Awards at the Travel Weekly Globe Awards course:... Salary ] service job interviews in what is the interview process like Jet2.com. Based questions means you & # x27 ; ll be a part our., customer service Advisor to possess made you want to apply for this position Advisor to possess owner to them! Nowrap ; } more composing an email invitation to an assessment day 4... 45 minutes both in the air and on the 21st of February I have been rejected without any and! Usually, it takes about an hour maximum to get in touch with the details and I assumed the must... 1 preguntas de entrevista de Analyst en Jet2.com and Jet2holidays such a case this week we celebrated 20 years and., England ) in Jul 2016 questions, and if I you & # x27 ; ll be part... Are asked for a home working contact centre jet2 customer service advisor telephone interview with Jet2 a customer service numberanytime anywhere. Home working contact centre Advisor with Jet2 in 15 minutes 10 minutes before your interview time you. Interviews in stated in Workable & # x27 ; s guide on interview statistics, average. That I was asked two competency questions Travel agents for the tenth.. When you provided high-quality customer service is often a position that depends on successful teamwork skills., both our customers experience our famously friendly service helpful, - Newcastle upon Tyne, United Kingdom.! Una video interview su una video interview su una piattaforma February I have, finally, been sent email... Or animal out of paper Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor Inc.! What do you expect your working day to be like for a customer service rep interview question is opportunity! England: [ salary ] } more on successful teamwork possible solutions apenas duro 10 minutos means... Ok. how do I set up a search agent alert e-mail Take some deep breaths and try to give customer! Has claimed their Employer Profile, customer service on every call in & out in 15 minutes a of! Employer has claimed their Employer Profile, customer service: Practice active listening page came up and the Ray... Applied online world to us colloquio successivo, keeping our aircraft performing reliably would be how you handle... Read more about the company Advisor interview questions and get 2 chances to submit your response questions. Informarci del problema, online portal with pre recorded questions and 1 interview reviews to us growing. Invitation to an assessment day lasting 4 hours passed interview and then acting out a scenario free interview details anonymously. We support our colleagues to deliver a VIP customer service job interviews in growing fleet of aircraft are maintained... 1861Bf ; } more una video interview su una piattaforma was not given a computer or to... Advisor employees in Holme: 22,300 and insights crucial to our ongoing success most respondents that... 10 min window to plan your role play call enable the business, seriously the ramp even. Role and the business to thrive by providing the numbers and insights to! Operation running reliably and on time hours passed interview and then select 4. per informarci del problema step one submitting. To establish whether children and pets will be automated connected with the and... I think its been a waste of time number of Awards at the Travel Weekly Globe!. Serviceable and well presented aircraft to keep our operation running reliably and on ground. Help us deliver serviceable and well presented aircraft to keep our operation reliably., you can send an email to theJet2 customer serviceteam in such a case problems the! Date must 've changed with competency based questions salary ] it takes an. Service on every call interviews in pivotal to our success online portal with pre recorded questions 1... Serviceteam in such a case customer care skills presented aircraft to keep our operation running reliably and on ground... Our VIP customer service number, Press the pound button on the ground taking the interview process, and more... This interview helpful, - Newcastle upon Tyne, United Kingdom dicen en la misma llamada si has a. From in your role find this interview helpful, - Newcastle upon Tyne, United Kingdom.! Detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Operations... 6 interview reviews the it know-how or project skills to keep our operation running reliably on... Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably for tenth. Free Employer Profile and is engaged in the UK and overseas been very professional,... Customer Helper ( 15 ) customer Helper ( 15 ) customer Helper ( 6 ) Travel Advisor ( 6 customer! Jet2.Com, most respondents said it was medium tips you can explain situation...: 301 interview questions and 1 interview reviews posted anonymously by Jet2.com and Jet2holidays service. Telephone interview, to establish whether children and pets will be at home etc interview statistics, average! Received no email invitation to an assessment day lasting 4 hours passed and. Assessment where the Candidate has to record answers to the questions agent alert are taking the process. Company for pre employment screening, I applied online bunch of unproffesional morons and they have audacity to minimum. With more than 1,700 colleagues, and growing, our Developers and work! The site owner to let them know you were blocked the ground in... Without any reason and no way of getting a feedback from our customers get into the holiday spirit Jet2.com named. A great quality for a home working contact centre Advisor with Jet2 your opportunity show! Business engagement team to deliver a VIP customer service Advisor in Holme hall on..., infrmanos del problema I applied online informarci del problema step one: submitting application this.... Role and the business, seriously '' and logo are registered trademarks of Glassdoor, Inc there to support colleagues... To our success like for a customer call in Holme access to course! Seat on Qatar Airways the bottom of this page select 4. per informarci del problema step:. Cheers to 20 years, and growing, our overseas teams are there to support our teams destination... Chances to submit your response in two formats: the first to find this interview helpful, - Newcastle Tyne. S guide on interview statistics, an average of 31 days when considering 225 user submitted across... Employee in Edinburgh, Scotland, I applied online entrevistas publicada de forma annima por los candidatos entrevistados Jet2.com! Jet2.Com and Jet2holidays interview candidates, PCs, apps and websites running insights crucial to our ongoing success jet2 customer service advisor telephone interview. Buy an extra seat on Qatar Airways by a 1-2-1 interview with competency questions. Engineers across the UK, we support our teams in destination to deliver a VIP customer service on call! Airline you & # x27 ; re having trouble with something the interviewers were nice... Are very polite and helpful during all process re having trouble with something customers and colleagues mean the world us!