Customer Relations You can also get in touch with our Customer Relations team via telephone on 0345 600 7245, selecting Option 8 at the prompt. In these Terms "you" and "your" refer to the person who makes a booking for our services and "we" and "us" refers to the applicable Airport, as described above. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. You are responsible for ensuring that you allow sufficient time for airport and immigration procedures and any subsequent travel arrangements. All applicable passport control and immigration procedures, rules and regulations apply to their full extent and such access will be governed strictly in accordance the applicable laws. Stansted Express is operated by Abellio East Anglia Ltd. Cookie Declaration, Stansted Airport To London Liverpool Street, London Liverpool Street Train To Stansted Airport, Stansted Airport to London Paddington Train. Smart for Fast transfer - between Stansted Airport and London Flexible travel - catch any train on your outbound travel date; return any time within a month of your outbound travel date Great extras - free Wi-Fi, unlimited luggage and plug sockets Terms and Conditions For the outbound journey, you must travel on the outbound travel date booked. Such cancellations must be made in accordance with the relevant Lounge or Car Park Terms and Conditions, and may be subject to payment of a cancellation fee. 3.2 When you have completed your booking, having provided all the necessary details including your date of travel, we will send you email confirmation of your booking. The booking is valid for a single passage through the FastTrack security lane and/or FastTrack Plus (as applicable) for the date you have booked. The same restrictions apply to items prohibited in your hand luggage and on the size and type of liquids you are allowed to carry. 5.2 Standalone bookings for the Passport Contract FastTrack lane cannot be cancelled or amended and are non-refundable. 5.8 If you booked with one of our sales agents please get in touch with them directly. For the purposes of these Terms and Conditions "We", "Our" and "Us" refers to Stansted Express. The Essex hub is home to the low-cost carrier Ryanair's biggest base. 4.3 Where you have booked FastTrack security lane and/or FastTrack Plus as part of a car park or lounge booking, you will be required to cancel your whole booking in accordance with the Lounge or Car Park Terms and Conditions. This eliminates not only the amount of time queueing, but also the associated stresses. We will send your pass with your confirmation details. Regardless of whether you purchase FastTrack Security, all passengers are subject to the same security procedures and regulations and we therefore recommend that you allow enough time for the standard security and x-ray screening. For all the latest news from the show click here! If you enter World Duty Free, turn around and look for the passage again. The same restrictions apply to items prohibited in your hand luggage and on the size and type of liquids you are allowed to carry. Security FastTrack Terms & Conditions Passport Control FastTrack From 7 per person When returning from your journey, benefit from access to a dedicated lane and a faster route to Passport Control. Why are you arriving so early? 6.2 We do not accept liability for any failure by us to perform our obligations due to an event beyond our reasonable control. This option costs 7 when purchased directly from the Stansted Airport website or as an addon with a Ryanair flight booking. The simple answer is both yes and no. 5.4 For FastTrack Plus bookings, please scan your barcode at the screen to access the FastTrack Plus lane. 5.14 All personal data that is collected as part of the booking process is used in accordance with the privacy policy. 4.2 Standalone FastTrack security lane and/or FastTrack Plus bookings cannot be cancelled and are non-refundable. Holding a degree in Aerospace Technology, this certified pilot is a passionate specialist in European aviation. iii) We do not guarantee availability of the Passport Control FastTrack Lane or a maximum or minimum queue length or time, or that the Passport Control FastTrack queue time will be less than the standard lanes. Phone lines are open between 08:00-22:00, Monday to Sunday. When booking a product on these websites you will be contracting with either: Manchester Airport Plc, East Midlands International Airport Limited or Stansted Airport Limited depending on the location of the FastTrack you are booking. Stansted Express makes no warranty whatsoever for the reliability, stability or any virus-free nature of any software being downloaded from our web site or mobile application, nor for the availability of the download sites where applicable. 5.12 The Airport, its servants or agents do not accept liability for: (a) any indirect or consequential loss; or (b) any loss of profit, loss of enjoyment, loss of revenue, loss of data, or loss of earnings. 1.4 In these Terms, references to "the Airport" are references to either: Manchester Airport Plc, Stansted Airport Limited and East Midlands International Airport Limited, as applicable depending on which Airport you are purchasing services at. A quicker Passport Control Pass is available as an add-on at London Gatwick, Manchester and Stansted Airports. Payment may be made by the payment options outlined at the time of booking. You may only use our Web site and mobile application in accordance with these Terms and Conditions and, in any event, for lawful and proper purposes which includes complying with all applicable laws, regulations and codes of practice within the UK or other jurisdiction from which you are accessing our Web site and mobile application. Fast track currently seems more attractive than ever due to Europe's travel chaos. Your use of our Web site or mobile application indicates your agreement to be bound by these Terms and Conditions. All Passport Control FastTrack bookings are subject to availability and the Airport reserves the right to withdraw availability at its entire discretion for a given date. Stansted A Passport Control Fast Track Pass is available as an add-on at the following airports: London Gatwick Manchester Stansted Using your Gatwick Fast Track Pass and Passport Control Fast Track Pass Gatwick Fast Track passes are valid for the day you've booked and can only be used once. 5.7 The Airport does not guarantee availability of the FastTrack or a maximum or minimum queue length or time, or that the FastTrack queue time will be less than the standard lanes. The official East Midlands International Airport website is owned by East Midlands International Airport Limited (EMAL) (Company number: 02078271) which is incorporated in England. The scheme includes a security FastTrack and Passport Control FastTrack service, which is available from 7 per person. However, every passenger can purchase access to the facility. Let us know your thoughts in the comments! The registered office is Building 34, East Midlands Airport, Castle Donington, Derby, East Midlands, DE74 2SA. How does Fast Track at Stansted airport work? 1.10 Although we attempt to provide our customers with a satisfactory service should you have any complaints, please use our online feedback process based on the Airport in which your FastTrack booking was made, as follows: http://www.manchesterairport.co.uk/help-and-advice/feedback/, http://www.eastmidlandsairport.com/help-and-advice/feedback/, http://www.stanstedairport.com/help-and-advice/your-feedback/. You agree not to use any booking for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. We do not endorse any such web sites and We are not responsible for the information, material, products or services contained on or accessible through those web sites. Yes, the price for Stansted Fast Track passes are per person, including children and infants. Please take the time to read and check your order at each page of the booking process. . Simply show this as you enter the Fast Track lane and make your way straight to the security or passport checks. Fast Passes are particulary helpful if travelling with children. All rights reserved. Save up to 20% off Skip airport security queues Buying a Stansted Fast Track Pass or Passport Control Pass couldn't be simpler. Everything you need to know for your journey through Stansted Airport. Lines are open 7 days a week 09:00-17:00. Website terms and conditions Sets out the services we offer on our websites, including statements on our responsibilities and limitations. We will attempt to provide as much notice as is possible. Stansted Express User Agreement General Our Web site and mobile application are owned and operated by Stansted Express, whose registered office is at 1 Ely Place, London EC1N 6RY, England. 1.9 No person has any authority to vary or alter these Terms and Conditions unless such variation is in writing under the hand of the Company Secretary or a Director of the applicable Airport. Get our newsletter and be the first to hear about: Special promotionsLatest updatesCompetitionsAnd more Stansted Airport to London Liverpool Street, London Liverpool Street To Stansted Airport, 2023 Stansted Express. The registered office is London Stansted Airport, Enterprise House, Bassingbourne Road, Essex, United Kingdom, CM24 1QW. Fast Track Plus. To learn more about how FastTrack can benefit you as well, as how to book, please visit ourFastTrack page. The cardholders permission must be granted if under the age of 18. 2.6 You must not resell or transfer any booking (in whole or in part). You agree not to use any booking for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. 3.1 Payment must be made in advance and online. h. Manchester Airport would like to send you marketing emails and SMS regarding: Travel disruption- M56 Junction 3 to A5103 Princess Parkway overnight carriageway repair works. 2. 5.4 For FastTrack Plus bookings, please scan your barcode at the screen to access the FastTrack Plus lane. Terms & Conditions . All applicable security procedures, rules and regulations apply to their full extent and such access will be governed strictly in accordance therewith. Large groups, babies and toddlers. Please read these terms and conditions (Terms) through carefully. 1.3 The official Manchester Airport website is owned by Manchester Airport Plc (MA Plc) (Company number: 01960988) which is incorporated in England. 2.4 You are entering into a contract with the relevant Airport for passage through the FastTrack security lane and/or FastTrack Plus (as applicable) at that Airport, as described on the website for the dates and times confirmed in the online booking process and set out in your booking confirmation. 1.7 The Airport reserves the right to change these Terms at any time, but once you have made a booking the Terms which apply are those which were on the websites at the time of booking. London Stansted Airport is London's primary low-cost airport. Stansted Airport Fast Track passes allow you access a dedicated Fast Track security queue. The registered office is London Stansted Airport, Enterprise House, Bassingbourne Road, Essex, United Kingdom, CM24 1QW. Lines are open Monday Friday, 09:00-17:00. Fast Track passes give you access to a dedicated express lane straight to the security checkpoint, so you can skip the queues and reach the departure lounge quicker. 4.4 Where you are permitted to cancel a booking, an administration charge may be levied and deducted from the refunded amount, unless Cancellation Protection insurance has been purchased. Cancellation Protection Insurance is charged at the price advertised when you book your car parking and is non-refundable. Fast track security allows passengers to access a shorter line without waiting too long. Without Our prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on our Web site or mobile application or the underlying software code whether in whole or in part. 4.3 All personal data that is collected as part of the booking process is used by the Airport in accordance with its privacy policy. 3.6 We will act with reasonable skill and care in providing access to the FastTrack Lanes. 1.4 In these Terms, references to "the Airport" are references to either: Manchester Airport Plc, Stansted Airport Limited and East Midlands International Airport Limited, as applicable depending on which Airport you are purchasing services at. It has been very efficient and we were through security in no time. These terms and conditions apply to FastTrack Lane bookings made on the official Manchester Airport website, the official Stansted Airport website and the official East Midlands International Airport website. 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