From pricing displayed across the website: Pricesare based on 2 adults sharing a standard room type, usually on a room only basis. Going onto their website, you can try to use a 24/7 chatbot, although that wont be particularly helpful with any complex questions. Check holiday description for details. FAQ chatbot. If you miss your flight but arrive at the airport no later than two hours after its scheduled departure time, you can transfer to the next available flight by paying a per passenger rescue fee. Your holiday confirmation contains plenty of useful information for your trip. I want to cancel for a cash refund is this possible? When and how can I purchase a large cabin bag? When you arrive, security checks are occasionally carried out on British passport holders who werent born in the UK. Is there anything I need to be aware of? Prices are subject to change. You can find out more about what theyve got to offer here. Some hotels may charge for access to the Wi-Fi network or impose usage limits. Its important that you do give us the chance to put any issues right at the earliest opportunity during your holiday, otherwise this may affect your rights under your booking if you later raise a complaint after you return home. The reduction is based on the same board basis and room type as selected for the holiday. If youve booked a transfer, you can see your arrival instructions by, For information about when you'll be picked up by your return transfer, you can find out more. If youd also like to bring a large cabin bag on board (max. Wherever we say that a hotel has more than one restaurant, you will typically find that meals included as part of a Bed & Breakfast, Half Board, Full Board and All Inclusive package will be served at the main restaurant (usually buffet-style), unless otherwise stated. Coming home: Access to all-inclusive facilities after you've checked out varies by hotel, but they will often provide this service until your transfer picks you up for your flight home. That's why all easyJet holidays are financially protected by the ATOL scheme by way of our ATOL, license number 11694 issued by the Civil Aviation Authority. Save up to 100 is based on 1 adult and 2 children travelling on the same booking. This applies only to the first time you cancel your booking if you re-book and subsequently cancel again, your deposit will not be refunded or returned as account credit. After hours chatbot. Offer only available by phone. You can visit our website,where youll be able to browse, tailor and buy your trip at the click of a few buttons. Can I use an easyJet flight voucher to buy an easyJet holiday? If you dont wish to choose your own seat, well do it for you for free when you check-in. Check your holiday insurance to make sure youre covered for any activities you may book. Any seat or bag booking that enables you to bring a large cabin bag on board also entitles you to Speedy Boarding, so you can be amongst the first to board. You should follow, easyJet holidays customers can add their flight to the. Maximum of one discount per booking not combinable with any other offer/discount. If youre booking within 36 hours of departure, unfortunately we wont be able to provide you with a transfer. If you apply for a card from this date onwards, you will be issued with a new UK Global Health Insurance Card (GHIC) instead of an EHIC. What types of transfers can I get on an easyJet holiday? Intercom: Best Chatbot for Customization. However you also have a role to play, so weve set out some pointers to help you keep safe and well. Make sure you have your 7 digit easyJet holiday reference to hand. If youd prefer to get some advice before booking, you can speak to our teamof travel experts on 0330 551 5165 (Mon Fri 10am - 8pm & Sat - Sun 9am 6pm. Remember to take a copy of your policy with you, especially the emergency assistance contact number. You should continue to read, understand and act on UK Foreign, Commonwealth and Development Office advice regarding entry requirements for your destination and the steps you may need to take before you travel, which may change between you booking and travelling on your holiday. If you would like to proceed, you canget in touchwith our team. Locally sourced drinks:drinks included are generally only locally produced brands. How will I receive my holiday documents and booking reference? Once you get to the Extras page of our online booking journey, you can select the requests that youd like to add to your trip - please note that your hotel cant guarantee that your request will be provided. Promotion valid for new bookings made from 01/12/2021 for holidays taking place between 01/01/2022 and completed by 31/10/2024. The Best Chatbots of 2023. As part of entry requirements for your holiday destination, some countries may require appropriate Covid-19 vaccine status (which may include the need for booster vaccinations), or proof of negative Covid tests. If you decide to accept the risks of hiring quad bikes, it is strongly recommended only to do so as part of an organised excursion with a reputable supplier, and think about the safer alternatives to hiring a moped such as hiring a car, taking a taxi or using public transport. Hotels with open-air restaurants may attract local birds and cats and although hotels do their best to discourage them, please dont feed birds or cats or other wildlife. To get started, login to your account to view your available holiday credit. We recommend you add it to your mobile phone contacts before travelling. Building work: Theres a possibility that building work may be taking place as resorts and hotels continue to develop. Make sure you take a look at our customer safety and wellbeing centre, which weve built to give you the reassurance that our team of experts have made your holiday as safe as possible. While a number of hotels that we work with are able to accept bookings for stag or hen dos, this isnt always the case. Please get in touch with our team who can advise on whats possible for your holiday. See the baggage allowance question for more details. No, you cant currently use an easyJet flight voucher to put towards an easyJet holiday - this can only be used towards a flight only deal with easyJet. When does my easyJet holidays credit expire? Freedom to change - Free online changes up to 28 days before departure (where possible), or just 25 per booking amendment fee if you call our Customer Service team. Yes, we're a proud member of ABTA! Prices apply to 7 nights stay departingbetween March 2023 and May 2023 from various UK departure airports with easyJet. Click on the Add button field. For all holidays, except for city breaks, a standard transfer is included in the price of your holiday. Supplements still apply for optional extras added to the holiday. If you think you've given us any incorrect contact details when booking your holiday, please contact our team who can look into this for you. If youre travelling with an infant who will be seated on your lap, only an additional baby changing bag is allowed for the infant (max 45 x 36 x 20 cm) and this must be placed under the seat in front of you. Changing travel dates may invalidate the offer and/or result in a holiday price change (e.g. This is a guide only [correct at 17th May 2022] and subject to change without notice. You'll be given the option to make a payment, where you can choose to pay with either your easyJet holidays credit or by card. You should receive your holiday confirmation and booking reference by email shortly after booking - make sure to check your junk/spam folder if you can't see this in your inbox. The carrier covers a network of over 1,000 routes in If youre booking a room designed for a single person, it may be smaller and have different facilities to standard rooms. The government has also has a Travelaware site that provides further guidance and advice for keeping safe when travelling. You can monitor your flight by using our flight tracker. Everyone can also bring on board one small cabin bag (max 45 x 36 x 20 cm including wheels and handles) per person for free, which must fit under the seat in front of you. They can then be collected at the baggage reclaim when you arrive. To make a payment, simplylogin to your accountand view your booking. How do I use my easyJet holidays voucher or add a promo code? We have no control over the contents of those sites or resources. How will you keep me informed if entry requirements change? WebAn Easy Way to an easyJet Refund. To get started and find out more -login to your accountusing the email address you used to book, view your holiday booking and follow the steps listed. If your holiday includes a transfer, please get in touch with our team before adding an extra bag or sports equipment, as there may be an additional cost for the transport of these items. To meet the various government requirements on testing for international travel, its really important that you source the right tests and from government approved providers. Find out more on our dedicated page. Full board plus - this includes three meals a day, your breakfast, lunch and dinner, and typically a glass of wine, beer or soft drink with your meals. Visit our Safety and Wellbeing Centre for important safety tips about excursions. Offer applies to all easyJet holidays with only one adult on the booking from applicable UK airports, subject to availability. I booked on or later than 1st November 2022. Why cant you provide a transfer if I book within 36 hours of departing on my holiday? Can I add luggage for my children or infant? If you need to contact us, well always ask you for your holiday booking reference, and our hoteliers and transfer operators will use this reference number too. Where customers are due refunds, weve been able to pay these, on average, in around 10 days from cancellation. Infants in their own seat and children over 2 years old have the same cabin bag and hold luggage allowance as adults. When booking your holiday, you may be given the option to select a Double or Twin Room for your holiday, meaning your room could have either a double bed or twin beds. These T&Cs are supplementary to ourBooking Conditions. The description for my hotel looks out of date? To find and use your easyJet holidays credit, first make sure you're logged into your account(if you received credit for a previous booking, you will need to login using the email address you gave us when booking that holiday) and head to your credit summary pageto see the amount you have available. Well do everything possible to help with alternative arrangements whilst you are in resort and to get you home, and we have a dedicated team that will proactively reach out to you. Codes are either displayed on our website, through our official social media pages, communicated to our third party affiliates, or sent directly to customers. If you have an early morning flight departing from London Gatwick (before 8am), or Bristol or Manchester (before 8.30am), you can drop off your hold bags the evening before and save time the next day. There may be a local charge for air conditioning in some rooms. Lobster by EBI.AI. Can I increase or pool my hold luggage weight allowance? Find out more about our sustainability journey Every easyJet holiday includes a flight and hotel, along with 23kg of hold luggage per person for your flights. It's all part of our industry leading easyJet holidays Protection Promise. Some bars and restaurants may also not be free of charge. Private transfer - this is a private transfer for you and your party. Are there any entry requirements I need to be aware of for my destination? Make sure you get your passport stamped when entering Morocco. Air conditioning may be restricted to particular times of the day and to the hottest months of the summer. This deposit amount is decided by the hotels directly rather than by us. A number of our hotels, particularly in Turkey and Greece, will allow for cats and dogs on the hotel grounds. Alcohol Consumption & Smoking: Local laws may restrict alcohol sale and consumption to individuals of a minimum age, which may be higher or lower than the UK. 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