The website is ridiculous. We'd love to hear from you, please enter your comments. I have been a renter since August, but I am unable to login online to manage my account, which means I have to visit the facility to make payment changes, etc. Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 3 Things Your Adjuster Wants You to Know About Filing a Self-Storage Insurance Claim, How Your Social Media Activity Can Boost or Derail Your Self-Storage Job Prospects. I was a Montrose Storage customer starting in 2000, and the Red Dot bought them about 4 yrs ago; SHAME ON US!!! When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Search More results. Storage unit insurance financially protects your personal possessions in a storage unit from problems like theft, vandalism and weather. Website. For more information, call 800.528.1056; visit www.minico.com. While stock lasts. If possible, try to use uniformly sized boxes for easy storage and stable stacking inside your unit. Red Dot is just simple self storage. Any communication Ive had with them has been handled in a timely and professional manner . I had 2 storages units and they increased price on each one by 80.00 in a 5 month period. We use dedicated people and clever technology to safeguard our platform. I had to throw away the majority of the items I had placed there for . They did take my money. If you stand mattresses on their side, prop them up so they stand straight.. If I were you I wouldnt rent storage from any red dot storage, believe me you better off rent storage from another company. If your unit is caught in the crossfire, you could lose everything you have packed away. Whether youre making room at home for a new addition to the family or youre downsizing office space, Red Dots facility in New Albany has what you need. No matter how small or seemingly insignificant an incident may appear, its vital to let your carrier handle it. Either give us a call, chat or submit the form below and someone at Red Dot Storage will follow up with you shortly. Let your adjuster do the talking. The self-storage properties, located in Alabama, Iowa, Illinois, Indiana, Missouri, Mississippi, Tennessee and Wisconsin, will continue to operate under the Red Dot Storage brand. They represent your interests and will work with you to resolve the claim quickly and achieve the best possible outcome for your business. The self-serve kiosk was not an easy process when I signed up. Do not rent here. Copyright 2023. 80306. The two men arrived, J B. said: This location was great for me, affordable prices, friendly and helpful, College Hunks Hauling Junk & Moving - Louisville, Betsy R. said: I was in a bind and needed a piano removed from my Mom's home within, We are a up and coming moving business, looking to make a statement on quality moving. Next generation technology, fully fenced perimeters, and gated entries deliver worry-free self storage to our customers. That means if your storage unit is packed with antiques, jewelry or other valuables, you may want to buy a scheduled personal property endorsement. Having storage unit insurance ensures you can recoup some of your losses. Notify this person as soon as possible after any event that could result in a claim or lawsuit. Business Incorporated: 12/4/2012. The Role of Automation in Implementing a Tenant-Protection Program: A Guide for Self-Storage Management Companies, The Problem With Self-Storage Property Insurance: Why Rates Have Spiked and How to Lessen the Impact, Busting 5 Misconceptions About Self-Storage Tenant Insurance, The Perils of Property Damage: Mitigating Loss and Potential Risk at Your Self-Storage Facility. List the contents of your box on all four sides, and number your boxes for inventory. The premium you pay includes the services of the carrier's claims department and its experienced adjusters. With an electronic gate entry system and access 24/7/365, Red Dot is your go-to self storage solution in New Albany, Indiana. When a tenant or visitor complains of an injury, the priority is to deal with any medical emergencies. Thumbs up for this one.- James. Several other units were broken into at the same time. One of the single most detrimental actions a self-storage owner can take regarding a claim is to wait too long to inform his insurance agent or carrier. You pay rent - that's it. They have raised my rent every 4 months since being with them!! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Price increase is huge, on-site manager is gone, and phone/customer NONservice is a call center in Jamaica. Storage insurance - also known as self-storage insurance, or storage container insurance - is a policy that covers your belongings if you don't keep them at home or in a business property. I was completing my move out when an employee showed up. Having storage unit insurance in place can be a financial safety net in case things go wrong. I highly recommend this company. You also have the convenience of signing up for auto-pay this means your rent is automatically deducted from your credit card, savings, or checking account monthly. I have reported people living in storage units there, and the security gates were repeatedly broken and left open. A Red Dot Storage has a 3.0 Star Rating from 112 reviewers. If you decide to buy insurance from the storage rental facility, make sure to review the policy carefully. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Use your own coverage. Another advantage of a stand-alone storage unit insurance policy that has primary coverage: Claims do not go on your homeowners or business insurance claims record. In some cases, separate storage unit policies can provide extended coverage not found in your homeowners or business insurance policy. Don Sedlacek is vice president of claims for Phoenix-based MiniCo Insurance Agency, a provider of specialty insurance programs for self-storage businesses in Canada and the United States. Our friendly staff at Red Dot Storage looks forward to helping you find your ideal self storage solution. Save a copy, and forward it to your claims adjuster. Deal with a LOCAL company with REAL PEOPLE not canned replies or foreign call centers. PO Box 600 If you've decided on the perfect space, the only thing left to do is to contact the manager of Red Dot Storage - 19120 Highway 190 by phone or online messaging. As long as there is a storage unit available that meets your self-storage needs, you can move in any time that works for you. If I could give them negative stars I would! Your carrier's skilled professionals are standing by to assist; but you have a role to play, too. Talk to your agent to understand your limits and advise him of any facility changes to keep your policy up-to-date and your coverages adequate. Check out our Unit Sizes page or give one of our storage experts a call were here to help 7 days a week. The portfolio . Inside Self-Storage is part of the Informa Markets Division of Informa PLC. Dont admit liability. Storage units are generally rented on a monthly basis, which means you can keep your . Performance-based bonus happens in January. Red Dot Storage. A Red Dot Storage is located at 9006 E 22nd Terrace, Kansas City, MO 64126, A The website (URL) for Red Dot Storage is: https://www.reddotstorage.com/self-storage/mo/kansas-city/e-22nd-terrace. Shop around. Here, you never have to rely on someone else's schedule to secure your storage unit. Yes, storage unit insurance covers your personal property. If youd go to two or three stores to find the best deal on a pair of pants, you probably want to do the same for tenant insurance. In the meantime, there are a few things to avoid doing: Dont give out information. Number 8860726. Storage unit companies almost always require insurance, but coverage options can vary from one company to another. Numerous times the security gate has been stuck open for days at a time, leaving anyone to come in and vandalize or steal property. All injuries must be documented with an incident report, witness statements and photographs. At Red Dot Storage, our clean and well-maintained self storage facility is here to help streamline your move with cutting-edge features and an ideal location. They're currently charging me $295 for a unit that they advertise to anyone off the street at $205. When bodily injury or property damage happens at your facility, it can be frustrating and upsetting for everyone involved. He brings a BS in sociology and an MPA (masters of public administration) to the Move team. If they still will not honor the policy, you can file a complaint to the Department of Banking and Insurance in your state. A Red Dot Storage is located at 1909 Unruh Ct, New Albany, IN 47150, A The website (URL) for Red Dot Storage is: https://www.reddotstorage.com/self-storage/in/new-albany/unruh-ct. A Red Dot Storage has a 3.9 Star Rating from 42 reviewers. StoresSign UpSign In 0 Cart is Empty Search More results. Performance information may have changed since the time of publication. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Horrible customer service, run down property and now I received a late fee for the agent's mistake of not setting up auto pay when I originally set up my account. Negatives:, they took the dumpster away, even thought its against the Citys ordinance. My last storage place before I moved here, I was with for 4 years with no increase and great customer service. 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