Does anyone know how you can find out if the seller youre buying from has shipped your item? 3 full days is ridiculous. I should of submitted the issue within 3 days of receiving the order. Just remember, the next time someone wants more then 1 item, make sure they bundle it so you dont have this problem again. I just want a refund. Oops I read it wrongmy package is on its way back to me. Especially when the buyers are also sellers! All of my sales except one has never been accepted and I have to wait for the funds. A box pops up but no where to click accept. Select the relevant order. I then left her a 3* review & she freaked. I cant accept incomplete order but the money releases automatically even if I dont get item? What should I do if a seller hasn't shipped and hasn't responded to my comment asking when they would be able to ship to me? Also, I'm sure it comes up showing that I'm VERY active while traveling, maybe even more so because it's boring waiting in airports and flying for hours, but again, I can't accept the shipment until I've returned home to look at it. Is there anything I can do? I have been trying to get the app. You have a seller and a purchaser out of money and their items. Customers are doing this all the time and many sellers too! just opened it. This moring I woke up to an email from Poshmark telling me not to ship canceled due to unverifiable payment/address. PAYMENT & SHIPPING INFO I ah e been reaching out to Poshmark since mid December and it has been almost a month. they give you 3 days to inspect the item. Hey @gypsyqueen1215!! My buyer was super pushy and she's had her package for 2 whole days now and hasn't accepted. Will my items be returned?? Allow a return and give me a size large. When I get the email, why does it not take me to the order to accept it instead it goes to the USPS tracking? I have t shipped yet. Copyright 2023 Ship24. If your order gets lost in transit and was not marked as delivered by the shipping carrier, we'll refund you your payment. Do you get the sale or is it all voided and you are just SOS? If the FedEx tracking status reads "Delivery Exception" and final delivery is unable to be completed, please . Someone brought my bag, waited three days and instead of accepting it, opened a customer service inquiry. Order ID 63923a78a2c42ecac6ced28f The website can provide you with tracking information about your order. The package was to arrive and delivered on 24th of DEC. Hello, I am waiting for the buyer to accept an order that was delivered two days ago. I shipped out my items to get authenticated on May 14th and they have been authenticated for days now and still no update on the tracking to the buyer . You know I used to do that too even w sellers I was not to happy w n I try to ship it within a day when I m a seller. This happens to me all the time! So frustrating I sold Festival belt that held so many memories and the buyer hasn't even accepted or reviewed the delivery. I'm so mad. Get your order as described or receive your money back. On Nov 23 my package didn't arrive it was a Poshmark order for $441. We're going to pray that the interception that we filled out bring our packages back to us. It was a $245 order, and I have no idea what to do as poshmark policy releases the funds to the buyer a few days before they can even consider your case. I felt like it was a scam even though this person had about 20 listings. Refund - I am happy to return the coat. No this is actually a real scam going on, it's on all platforms, posh included. . I just dont understand people have expensive items they sell and poshmark makes a lot of money from us and this should not happen. . also, putting it in as a notification on the phone app, would be great, too. They're saying they didn't get the strap, which I shipped. Ugh so frustrating. I left a comment on the post, tagged the buyer, trying to make sure she actually got the item, and still no response. There are many sellers on here nicely packaging, sending free gifts and then running back and forth to the post office. They face individual hurdles, alongside industrywide challenges like inflation. Eagerly, I went to check my postbox and it's not there. I called them out a couple of times. . Im literally waiting on $12 bucks. (Complete lie, I literally barley worn the shoes and I feel like they just didnt fit her because I mentioned in the description theyre a size 6 but fit like a 7, and shes a size 6). Poshmark's position was that it was advertised as size 4. That means they are out of their item and their money! there's 30 other messages. I tried tracking my package and it's still in Ohio so that's a good thing. Not sure what to do if anything. The seller apologized and gave me steps to make right. support for the seller, when buyer messes with the item. Go to My Purchases. I have never waited this long and Im concerned and there literally is no contact info for posh mark besides sending an email . On December 12, 2022 I ordered a fur coat on PoshMark. Also, the website recommends for the buyer to try to contact the seller after any delay. Do you mind if I copy this and share? Now they want me to delete cookies and my internet browser and retry. J. Open a case with Poshmark. PS- Ive only had positive experiences and the items purchase are always great quality and as described, :) its always a pleasant experience until this one person. My buyer is not answering me at all and i cant get the shipping number for the package because i sent it out already thinking their wouldnt be a problem but i have not recieved any of my money.The buyer is not ansering at all. My buyers package was out for delivery on 11/4. everyone I've talked to told me not to accept an order until I actually receive it Any advice? Add images that clearly depict the reason for the return and include a description of the return. Usually, the sellers begin the shipping process a . I have been struggling lately with the people who never accept the item and just let Poshmark release the funds three (I think it really ends up being four days) later. The seller has to know that if the shipping is delayed by 8 days, the buyer has the right to cancel the order and recover the payment. scammers. We will automatically cancel the order on your behalf to ensure you receive your payment back. BUT USPS needs confirmation that the package was fully insured so they can give me the full amount purchased (they only gave me $100). So Im thinking its a scam. Youll be fine, its Christmas, Im sure shell pay you!! Go to your My Poshmark Tab (@username). I will 100% stick with THE REAL REAL b/c they are awesome and take care of their customers. Has anyone ever messaged a buyer about this. Has anyone else had this happen? how do i know if my item has shipped? Buyer purchased an item and we waited 3wks before opening a case. Start integrating with Ship24 Tracking API. I just shared this. SELLERS BEWARE of this buyer. Hi guys! The seller deserves the money since she did send a package as it was tracked. lol, Cant cancel orders after accepted not sure what u did wrong. Neither the seller nor the buyer has to make any direct payment as a fee for the shipment process. ORDER NUMBER This is a federal offense you all need to contact the feds. My order has been stuck on a "Pending USPS shipping label for the past week and a half". They have very poor business practices to say the least. The lack of customer service has been of epic proportions. You have 3 days after delivery to inform us if the item has been misrepresented by reporting the problem in the Poshmark app or website with supporting photos. 3 [deleted] 10 mo. Yestrying to make sure they don't get your package. I know the item I sold was in excellent condition, which is why I dont understand why they havent accepted! I transfer my funds to my bank monthly and the top was never part of the list! Hi! Poshmark combines social media features with a complete support framework for the shipping of goods. I sell jewelry, so my orders can be big and I am not rich by far so I like to get paid as soon as reasonable possible. And also to please accept & rate the purchase? . This is frustrating. I have received 2 responses to my email in the past 2.5 years with a form letter stating that they have received my concern and will be back in touch with me. My phone number is [protected]. So they were suppose to shipped back the same item that I shipped to them in the first place and they ship BIKE GRIPS .. that sounds so crazy , I was so mad so I contacted Poshmark about this and they still havent responded . Order Total: $27.73 I emailed again today and still no response. Will my earnings be released since she has requested to hold the item and not picked it up. if you use the label poshmark gives you you'll be paid and the buyer cant cancel once its been scanned.if you're a buyer and it says delivered yet you never recieve it poshmark will reimburse you.ive had an item never get scanned and poshmark paid me because i contacted them. I've sold almost 1,000 items to date on here. It says that it automatically releases in 72 hours/3 days. okay here's a question. My pet peeve is when active PM sellers buy and don't 'accept'.! so frustrating. I purchased a pair of WHBM skinny jeans from seller @lisalamy516 that were new with tags about $80 after tax. i have a quick question. The item was shipped to the buyers usps area 3 days later. Lilibleu Coffee Brown Light Jacket NWT Please share to keep this bad Apple off poshmark and make it a safe place to sell He or she uses the issued prepaid and pre-addressed shipping label on the package and takes it to the closest postal office. i wish Poshmark sent more reminders asking the buyer to accept or open a case if there's an issue. Yeah I did that as a rule for this very reason and I just got MAJOR LEAGUE BURNED by a seller who sold me a sweater rhat has a small hole in it I just doscovered and there is nothing I can do now. For Poshmark to check listings for accurate titles and descriptions. Word. When I get the low offer I go on their page to see what they sell. 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