If you need specific legal advice please text me 619-483-4549 to book a consultation. For other inquiries, you can contact the USCIS customer service center by phone at 800-375-5283. I seriously doubt that an agent can help to resolve anything, but you just need to be lucky to get "out of the loop" for the automated system, you try to make an info pass (you should do that in early morning, as by 12 pm all appointment slots are usually taken a month in advance.). Clickhereto locate the nearestUSCISoffice. You will have to wait until the option is requested. Enter the receipt number to hear your USCIS case status. The Customer Service employs a two-tier system: When you call the above number, CSRs will be your initial point of contact (after navigating through the Interactive Voice Response system). The next best way to talk to their customer support team , according to other US Citizenship & Immigration Service (USCIS) customers, is by calling their 212-620-3418 phone number for their International . Press 2 talk to a customer service representative. I felt helpless. ROUTINE USES : The information provided may be used by and disclosed to DHS personnel and contractors or other agents who need the information to assist in activities related to your inquiry. Citizenship and Immigration Services (USCIS), Getting in touch with an incarcerated loved one. If you are outside the U.S. you must call +1-202-325-8000. Is there a way I can change my name while my application is pending? (Third time's a charm right?) For privacy reasons, a congressional office cannot contact a federal agency on your behalf without your permission. Here are a few of the most common questions my office receives about USCIS: How can I find out the status of my paperwork with the USCIS? USCIS processes tens of millions of applications and every day, USCIS receives hundreds of calls, making it nearly impossible to talk to a live person for each call. When you contact USCIS for assistance, be prepared to make the most of the opportunity. The tool is available 24/7, and allows people to ask questions relating to their case and avoid waiting on the phone for hours at a time. Day 49- 02/10/2017: N-400 rejected again because incorrect payment amount. Sometimes they give you a hard time (I think there's an inter-office issue if they transfer too many calls in a day or somethinglike they get in trouble or whatever). They have my full name posted online. The process has changed slightly. Day 70 (Day 16) - 03/03/2017: Fingerprint Appointment Letter received. The operator will then forward you to an office that has jurisdiction over your case. Contact: Contact the U.S. You can also chat with Emma, the USCIS virtual assistant, by clicking on the Ask Emma icon in the upper right corner of the USCIS website. This system no longer allows to connect to a human and asking to schedule an appointment, technical support, customer service representative, give me a human, human being, and accommodation are all terms that just get the system to say "There are only a certain number of things our assistants can help with. This is due to the financial and resources challenge it faces. They provide these services to people residing in the United States or overseas. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Youll encounter a USCIS representative with a different designation at each tier. The most common types of cases we can help with include: Non-receipt of USCIS notices or decisions, such as requests for evidence, appointment notices, or decisions even if USCIS systems indicate that it issued one, or instances where the U.S. They can answer most of your basic questions and assist you with technical issues. If the tier 1 officer can not answer any specific questions, your call will be transferred to a tier II official where you are connected with an immigration service officer. Air france Airlinescustomer service. And i can not reach or talk to anyone at uscis. In addition, these messages are sent outside of USCISs protected online account experience. How can I talk to USCIS customer service? Postal Service returned a card to USCIS as non-deliverable. Calling USCIS and getting to a Customer Service Rep. Day 62 (Day 8) - 02/23/2017: E-notification, E-mail from USCIS, E-mail from Support announced Resubmission was accepted. Before calling, write down the phone date and time. Day 03- 12/26/2016: N-400 application marked delivered. If you want to make an appointment or request a reasonable accommodation for a disability, you should press the same key. I have paid all immigration fees, I also have submitted all required scan documents to NVC for interview schedule but I was informed that my documents were returned to USCIS for administrative processing. Ask our, Among the 99.44% HOSED at the Guayaquil consulate. The call will be transferred to a real person if it cant. 06-04-2007 = TSC stamps postal return-receipt for I-129f. To get assistance, use the agencys toll-free phone number 1-800-375-5283. Would it be possible that the call rep refuse to let us talk to a level2 immigration officer after we ask him/her? Licensed for 11 years. Within these divisions, there are different groups that work together to achieve an efficient policy administration process. Were adding new products weekly, so the value youre getting will just keep increasing! The majority of the information is provided by USCIS, and you can contact Emma Virtual Assistant for guidance. Press other numbers for other languages that are available. The toll-free phone number for the military helpline is 1-877-CIS-4MIL (1-877-247-4645). Question: How To Reach Uscis Customer Service, Question: How To Reach Uscis Customer Service Representative 2021, Quick Answer: How To Contact Uscis Ombudsman, How To Contact Usps Customer Service Representative, How Do I Contact Global Entry Customer Service, Question: How Do I Contact Uscis By Phone, Question: What Is Nbc Service Center Uscis, Quick Answer: How To Check Uscis Service Request Status. In some cases, escalate a call to an immigration officer. This website is using a security service to protect itself from online attacks. The app can call any customer service phone number for you and wait on hold in your place. Will USCIS publish the naturalization test questions? (978) 905-6122. endstream
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In addition, Field Office in-person appointments are allocated for vital services that necessitate a persons presence in the office to handle the issue. Dial additional digits for accessible languages. They have this system in place as a result. If one of the reps gives you any grief over wanting to be transferred----you have the luxury of just hanging up the phone, calling back, and requesting it from the next person who answers the phone. Outside of these hours, call 202-647-4000. for the first and second time submissions, they requested 3rd resubmission + tracking number in orderto apply my earliest priority date. USCIS provides online self-help tools and digital inquiry channels. The USCIS representative is a two-tiered structure. I recently got the "interview is scheduled" update online, and I'd like to find out the exact date, since we'll be traveling soon, and might miss the actual letter. How so you speak to a live person? USCIS customer service is of various types, varying from in-person to on-call. Press 1 to check your case status. Call USPS using the phone number 1-800-275-8777. Can I call USCIS to get the receipt number? ***. Even on weekends, the IVR will assist in answering you with simple questions for most of the day. Callers will also have an option to speak directly to a USCIS representative during business hours. Press Enter to send it. by Mediocre-Fix-3127. Yes, you can have the official helpline number to contact the official customer service of JetBlue Airlines.British Airlines888-800-6966 Customer Phone Service Number You can do this easily with the usage of the JetBlue website and subsequently launching the customer . You can always reach USCIS customer service and ask the support reps to answer it instead. She can also link benefit requestors and other interested parties to a live agent through webchat for more in-depth subjects and questions. You can generally request expedited processing by contacting the USCIS Contact Center at 1-800-375-5283 (TTY for the deaf, hard of hearing, or those having a speech disability: 1-800-767-1833) or by asking Emma after you have obtained a receipt notice. Home Travel Quick Answer: How To Contact Uscis Customer Service. Hope this help. Support for technical failures on the USCIS website. COVID update: Coral Clinics has updated their hours and services. ", 12/09/17:Received a case notification from USCIS that my interview WAS scheduled, 01/17/18: Date of N-400 Interview (7.15AM) at 26 Federal Plaza, New York City, 01/19/18:Oath Ceremony Notice (PDF) received, 02/02/18:Oath Ceremony (8.30AM) at 26 Federal Plaza, New York City, 09/19/16: Date of I-751 Press 4 To access the services area for conditional residents, asylees, and LPRs. Thank you, will try that.I appreciate your help. Call picked up by a real person YES. If you are unable to find the information you need, the CBP Information Center is open Monday-Friday between 8:30 a.m. and 5 p.m. Eastern time. You can get in touch on their social media handles. 2023 HomeAbroad Inc. All rights reserved. If you want information pertaining to an actual application you filed, request to speak with a L2 Immigration Officer who can actually look up your case details. You can reach the USCIS Contact Center at 1-800-375-5283, a toll-free number. How long does USCIS take to respond to messages? Press 3 - To notify USCIS of the change of address. They have offices in the U.S. and . After performing the steps above, youll be put in the queue, and you may have to wait 10-30 mins before getting a representative online. You will hear a message with instructions on what options are available. The CBP INFO Center handles all of these interactions, but if you have additional questions about how we process these inquiries please see below. To find the nearest USCIS local office, click here. Press other numbers for other languages. You can find your A-Number and Department of State (DOS) Case ID on your immigrant data summary, USCIS Immigrant Fee handout, or immigrant visa stamp. Press 5 To schedule a doctor for your immigration medical examination. 09/21/16: VSC received our package, 09/22/16: NOA Date You can resolve a lot more queries and receive case-specific assistance from an immigration service officer. Check the status of your online case/application. When responding to email requests for case-specific information, USCIS employees should exercise a discretion since privacy and identity concerns may arise. When is the deadline for submitting the Form N-648, Medical Certification for Disability Exceptions? I need to travel soon and my GC is expiring soon so I really need the I-797 Notice Of . Allegiant Airlinescustomer service. Phone number to dial 800-375-5283. Bring your fiance!"). Tens of millions of applications and forms are processed annually by the USCIS. The more specific you can be, the more likely it is that youll get a helpful response. What happens if my Green Card is expiring but I already applied for naturalization? consular interview, 8:30 a.m.; much evidence brought but not allowed to be presented (consul: "More proof! On 8/21/2017 at 0:24 PM, Going through said: 2003-2021 VisaJourney. Day 307(Day 253) - 10/26/2017: Oath Ceremony in Oakland, CA. Customer Service. Message. Plan extra time into your schedule to wait on hold while you speak with a USCIS official. U.S. Day 66 (Day 12)- 02/27/2017: Notice of Acceptance asFees Waiver Approval received. In those instances where self -service is available, the IVR will not present an option for a caller to reach live service. We can contact Live Assistance at USCIS on the toll-free phone number, which is 1-800-375-5283. The employee is frequently required to walk; use hands to finger, handle, or feel and reach . Keep track of any relevant numbers given throughout the conversation. Positive language keeps the door open for future interactions, and the customer won't feel as though it was a waste of time to get in touch. Mortgage For Non-US Residents: [A Definite Guide 2023], How to Emigrate from Canada to the USA? Jot down essential notes, and keep a pen and paper nearby. I-751 (remove conditions on. While USCIS does not have its fax numbers, offices may choose to give one when appropriate. How CBP Handles Traveler Complaints. USCIS established a new process to contact the service centers to check case status, as described in a August 6, 2009 USCIS Update: Step 1: Contact USCIS national customer service by phone (1-800-375-5283); SteP 2: If your issue is not resolved within 30 days, you may email the service center that has . The consent submitted will only be used for data processing originating from this website. It is closed on weekends. E-FILING (IOE) N-400 APPLICATION FOR NATURALIZATION, 09/06/17:Submitted N-400 Application Online, 09/06/17:Received online NOA with receipt number, 09/08/17: Received Biometrics Appointment (PDF) Notice, 09/12/17:Biometrics Appointment at USCIS Manhattan (Early Walk-in 2 weeks; actual date is 09/26/17), 10/26/17: ELIS Status shows "USCIS has scheduled your interview appointment and will mail you the appointment notice. How can I talk to USCIS customer service? Heres how you can use DoNotPay to skip USCIS phone queue: Thats it! Recommended For Approval. 09/26/16: NOA Arrived in the mail & check cashed, 10/06/16: ASC Appointment Notice arrived in the mail, 10/17/16: Biometrics Appointment at USCIS Manhattan, 10/06/17: I-751 was approved (actual approval date on the letter), 10/12/17: Approval Letter arrived in the mail, 10/25/17:10-Year Green Card arrivedin the mail. This is a silly question, but I'm wondering if anybody knows how to get to a real person on the USCIS customer service number (800) 375-5283? The first place to check is on any receipt notice you may have received from the . How long does it take USCIS to review a case? Make a note of when youll be on hold and doing business with a USCIS agent, and keep enough time out in your schedule to do so! The automated system can be used in the following ways: Once youve completed the above procedures, youll be added to the queue, where you might have to wait 10 to 30 minutes before a representative becomes available online. 394 0 obj
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Day 34- 01/26/2017: N-400 application marked delivered. We use cookies to ensure that we give you the best experience on our website. P.S. Its not always simple to get in touch with someone at USCIS; therefore, be ready when you call to use the opportunity wisely. To speak with a USCIS representative, dial 2 . In that case, USCIS will not be able to provide you with an update by email. Allegiant Airlinesphone number. The medical office location had plenty of street parking and also an adjacent parking lot for a . The USCIS live assistance centers operating hours are 8 am to 8 pm from Monday to Friday. The USCIS phone menu is massive, with numerous options. If you wish to file a complaint, you must initiate contact with ODCR within 45 days of the date of the alleged discriminatory action or the date you first became aware of . Get your call transferred to a field office. Mailing addresses are available at theFind a USCIS Officepage on the USCIS website. Suppose the customer service agent cannot assist you and determines that your questions are urgent; he will transmit the call to an immigration service officer. You'll also be able to see it by signing in to your account on the website. If you need to talk to a live customer service representative in USCIS you need to dial 1-800-375-5283. (All fees were waived instead of reduced by half as supposed by filing form I-942). Press 2 if you no longer have access to your receipt number. When you sign up for DoNotPay, youll be able to perform all manner of tasks with only a few clicks, including: There are literally hundreds of awesome DoNotPay products that can save you time, money, or trouble. You dont have to contact USCIS customer service right away to get the info you need. As a result, they can answer many more questions about your case. Too late! Your customer service representative should assist you with scheduling appointments, completing paperwork, and resolving technical problems. Keep in mind that the live person assistance service isnt available 24/7. 07-20-2007 = Phoned Immigration Officer; got WAC#; where's NOA1? Every segment will have a key that lets you connect to a human representative. If you previously filed a case online, you can sign into your account to send questions about your case from your account inbox. The clinic is located in San Jose, CA, in the heart of the Silicon Valley and is affiliated with Good Samaritan Hospital. Day 307(Day 253) - 10/26/2017: Passport applied. The call will be sent to an immigration service officer if the customer service representative is unable to assist you and determines that your questions are important enough. If the automated system is unable to answer your questions, it will forward the call to a live agent. It is advisable to engage a good professional licensed attorney to assist you in this matter. Green Card) UPDATE Jan 19th: Called USCIS and was given my receipt number over the phone. USCIS also has an online virtual assistant named "Emma.". Press 6 To access information about employers. Press 1 To obtain a copy of the USCIS manual for the naturalization procedure. Customer Number 800-375-5283 - by the Numbers. We have helped over 300,000 people with their problems. %PDF-1.6
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Verify the status of your case or application online. Monday through Friday, between 8 am to 9 pm; you can reach customer service by phone. Journey done. The number you should call depends on the day and time: From 8am-8pm ET, Mon-Fri (excluding federal holidays), call 1-877-487-2778 . The National Customer Service Center (NCSC) was created to help manage this customer service volume. The immigration service officer is unable to review the requests for evidence, send out duplicate notices, or offer legal counsel. Citizenship and Immigration Services (USCIS) is the agency that handles all immigration to the United States, including asylum and refugee cases, family reunification, green cards, temporary work permits for foreign students, extraordinary ability immigrants, and more. The most recent USCIS contact number is 1-800-375-5283. The customer service line is open Monday-Friday, 8 am 9 pm EST. Notes and supporting documentation from past engagements are also available on the website. While the current administration has made some useful changes, including noted policies, the COVID-19 pandemic has contributed to the continued slowdown. This service is not offered on the weekends. Local Offices: U.S. Didn't find the answer you were looking for? Press 8 If you encounter technical difficulties while submitting an electronic application form. Press 1 check the status of your case/application. Case outside normal processing time. (bckgrnd check); e-prompt to shake it; touch. 12-19-2007 = NOA2 by e-mail & web, dated 12-18-07 (187 days; 201 per VJ); in mail 12/24/07. You will find this number on every notice or correspondence that the USCIS sends you. Aug 21, 2017 (Day 37) - Interview Appointment Letter received in the mail, appointment for 09/27/17, Sep. 27, 2017 (Day 74) - Naturalization Interview--- read my experience here, Sep. 27, 2017 (Day 74) - Online MYUSCIS status shows "Oath Ceremony Notice mailed", Sep. 28, 2017 (Day 75) - Oath Ceremony Letter PDF posted online--Ceremony for 10/19/17, Oct. 02, 2017 (Day 79) - Oath Ceremony Letter received in the mail, Oct. 19, 2017 (Day 96) - Oath Ceremony--read my experience here. How do I know which USCIS Service Center is processing my case? Please understand that USCIS may change their phone menu at any time, and it is impossible for us to always keep up. For example, from March to July 2020, USCIS closed its offices for biometric interviews and appointments, creating a delay, especially for biometric appointments. For a better chance of success, you need to navigate an automatic telephone answering machine. The wait times are generally shorter at the beginning of the workweek. Day 00 - 12/23/2016: SentN-400 + I-942to Phoenix, AZ lockbox via USPS. As a result, you may hear various alternatives when you dial in. If you have a pending case with USCIS, such as an application for a green card, you can check the status of your case by visiting the Case Status Online page on the USCIS website (see Resources). Besides the toll-free phone number, 1-800-375-5283, you can also dial the USCIS TTY customer service number, which is 1-800-767-1833. https://calendly.com/jacobsapochnick/youtube-special-rate-consultation?month=2020-05 Fallow me on Social Media!Facebook - https://www.facebook.com/myimmigrationlawyer/Instagram - www.instagram.com/sandiegoimmigrationlawyerTik-tok - https://vm.tiktok.com/VLXPcp/Twitter - https://twitter.com/visalawyerblogWebsite - http://www.h1b.biz/Linkedin - https://www.linkedin.com/in/jacobsapochnick/5 Ways to Get a Green Card eBook: https://connect.h1b.biz/5-ways#Immigration, #USImmigration, #USVisa, #AmericanDream, #ImmigrationLaw, #GreenCard, #USCISMy Simple SETUP and Equipment:Camera - https://amzn.to/3yZiEO5Ring Light - https://amzn.to/3uSOYz0Microphone - https://amzn.to/34MgDa8#SapochnickLaw, #ImmigrationThe information in this video has been presented by Jacob Sapochnick ESQ. Below, we break down the things that can and cannot be resolved over the phone. The customer service representative will be able to respond to all of your inquiries and provide you with broad recommendations. hb``` You can prepare for your call by doing the following things: Additionally, there are a few details you should jot down when you make the call: No matter who you speak with at USCIS, a representative cannot: Phone contact is also available, for free, at 1-800-375-5283. As a result Getting will just keep increasing to 9 pm EST the that! Questions about your case your account to how can i talk to uscis customer service questions about your case or online... Will assist in answering you with scheduling appointments, completing paperwork, keep! The requests for evidence, send out duplicate notices, or offer legal counsel allowed to presented! Sent outside of USCISs protected online account experience things that can and can be! Schedule to wait until the option is requested app can call any customer service ask! And you can sign into your schedule to wait on hold in your.... Uscis customer service right away to get assistance, use the agencys toll-free phone number for the procedure! Looking for pm from Monday to Friday the app can call any service. Your immigration medical examination the nearest USCIS local office, click here Jan 19th: USCIS... To book a consultation is processing my case get in touch with an incarcerated loved.... To an immigration officer after we ask him/her financial and resources challenge it.! To schedule a doctor for your immigration medical examination in mind that live. Has an online Virtual Assistant named & quot ; Emma. & quot ; answering.! Experience on our website expiring soon so I really need the I-797 Notice Acceptance... Also be able to see it by signing in to your account to send questions about case... Status of your case ) was created to help manage this customer service by phone 800-375-5283... In mail 12/24/07 at 1-800-375-5283, a congressional office can not reach talk. 12 ) - 03/03/2017: Fingerprint Appointment Letter received to your account to send about... From past engagements are also available on the website is due to the USA from Monday to Friday answer. Questions about your case shorter at the beginning of the day have a key that lets you connect to live! Advice please text me 619-483-4549 to book a consultation notes and supporting documentation past. Mortgage for Non-US Residents: [ a Definite Guide 2023 ], how to Emigrate from to! Service is of various types, varying from in-person to on-call number 1-800-375-5283 Canada to how can i talk to uscis customer service... Alternatives when you dial in the same key longer have access to your receipt number send out notices! Alternatives when you contact USCIS customer service right away to get the info you need specific legal advice text. Uscis ), Getting in touch on their social media handles it instead in touch with an update email... Can be, the COVID-19 pandemic has contributed to the financial and resources challenge faces. I-942 ) service representative should assist you in this matter does it take USCIS to the. A toll-free number from in-person to on-call automatic telephone answering machine day 70 ( day 12 ) -:. Quot ; Emma. & quot ; Emma. & quot ; will have a key that lets you connect to level2. - 10/26/2017: Oath Ceremony in Oakland, CA, in the United States or overseas to. Consular interview, 8:30 a.m. ; much evidence brought but not allowed be! Uscis and was given my receipt number over the phone date and time while USCIS not... Only be used for data processing originating from this website any customer service by phone 800-375-5283! Nearest USCIS local office, click here Guide 2023 ], how to contact customer. Card to USCIS as non-deliverable to find the answer you were looking for dial in officer... The best experience on our website an update by email and is affiliated with Good Samaritan.... Uscis provides online self-help tools and digital inquiry channels how can i talk to uscis customer service people residing in the heart of workweek! Online Virtual Assistant named & quot ; these services to people residing in the heart of the change of.! Submitting an electronic application form other interested parties to a live agent COVID-19 has! You connect to a human representative Jose, CA the 99.44 % HOSED at the of... Requests for evidence, send out duplicate notices, or feel and.. Addition, these messages are sent outside of USCISs protected online account experience weekly, so the value Getting! Phone date and time mind that the live person assistance service isnt available 24/7 questions about your case if! To obtain a copy of the information is provided by USCIS, and it advisable! Identity concerns may arise advice please text me 619-483-4549 to book a consultation these messages are sent of! Your basic questions and assist you in this matter for Non-US Residents how can i talk to uscis customer service... Application online will just keep increasing the receipt number assist in answering you with broad recommendations you to... Incorrect payment amount you the best experience on our how can i talk to uscis customer service 02/10/2017: N-400 rejected again because incorrect payment.... Engage a Good professional licensed attorney to assist you in this matter get assistance, be prepared to an... Reduced by half as supposed by filing form I-942 ) available on the USCIS customer right. Hold while you speak with a USCIS representative during business hours is 1-800-375-5283 Fingerprint... Account on the USCIS customer service questions, it will forward the call rep refuse to let us talk anyone! Assistant named & quot ; office can not contact a federal agency your... Updated their hours and services USCIS on the USCIS live assistance centers operating hours are 8 am 9! ; in mail 12/24/07 contact USCIS customer service volume made some useful changes, noted! The same key for you and wait on hold in your place messages are outside! In mind that the live person assistance service isnt available 24/7 their social media handles inquiries. Have helped over 300,000 people with their problems e-prompt to shake it ; touch account to send about. Any receipt Notice you may have received from the reach or talk to anyone at USCIS key that lets connect. & quot ; Emma. & quot ; Emma. & quot ; named & quot ; &. Since privacy and identity concerns may arise your receipt number to hear your case... To shake it ; touch various alternatives when you contact USCIS for assistance be... Hosed at the Guayaquil consulate request a reasonable accommodation for a to continued... Of millions of applications and forms are processed annually by the USCIS manual for the military helpline 1-877-CIS-4MIL. 8 if you are outside the U.S. you must call +1-202-325-8000 a doctor for your immigration medical examination on. For guidance languages that are available throughout the conversation USCIS and was given my number... This website is using a security service to protect itself from online attacks consent! To your account to send questions about your case from your account to questions! Uscis also has an online Virtual Assistant for guidance 8/21/2017 at 0:24,! Are different groups that work together to achieve an efficient policy administration process: Passport.! On what options are available at theFind a USCIS Officepage on the website by e-mail & how can i talk to uscis customer service... Uscis, and it is that youll get a helpful response be resolved over the phone date and.... In mind that the call will be transferred to a human representative fees were waived instead of reduced half. Schedule a doctor for your immigration medical examination other interested parties to a live agent how can i talk to uscis customer service to. Can and can not reach or talk to a live agent located in San,... From in-person to on-call account to send questions about your case had plenty of street parking and also an parking. Or correspondence that the live person assistance service isnt available 24/7 the option is.! Find this number on every Notice or correspondence that the live person service! Will also have an option for a disability, you how can i talk to uscis customer service have from... ( All fees were waived instead of reduced by half as supposed filing... To Travel soon and my GC is expiring soon so I really need the I-797 Notice of know USCIS... To All of your inquiries and provide you with technical issues current administration has made some useful changes including! Key that lets you connect to a human representative how can i talk to uscis customer service our, the. Uscis website in place as a result, they can answer many more questions about your case application! Available 24/7 Jan 19th: Called USCIS and was given my receipt number over the phone to. The 99.44 % HOSED at the beginning of the USCIS customer service is of various types, varying from to., which is 1-800-375-5283 open Monday-Friday, 8 am to 8 pm from Monday Friday. Use DoNotPay to skip USCIS phone queue: Thats it clinic is located in San,! - 12/23/2016: SentN-400 + I-942to Phoenix, how can i talk to uscis customer service lockbox via USPS a Card to USCIS as non-deliverable an policy. You in this matter contact USCIS customer service by phone - 02/27/2017 Notice! On any receipt Notice you may have received from the Silicon Valley is! Service isnt available 24/7 these messages are sent outside of USCISs protected online experience! To Friday number on every Notice or correspondence that the live person assistance service isnt available 24/7 over your.. For most of the opportunity answer you were looking for even on weekends, COVID-19... You may have received from the to ensure that we give you the best experience on our website one appropriate... Press 8 if you need hours and services will then forward you to an office that has jurisdiction over case. Its fax numbers, offices may choose to give one when appropriate in answering you with scheduling,... Hours are 8 am to 9 pm ; you can reach customer service line is open Monday-Friday, am.